Capacity Strategy & Operations Lead

Neura Market; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Competitive compensation with equity

Medical, dental, vision coverage for +

Flexible PTO including Winter Break

Paid parental leave

Fertility/family-building stipend

401(k)

Exposure to ML startups

Job summary

Baseten is hiring for a Capacity Strategy & Operations role in the United States. You will sit at the intersection of supply intelligence, demand forecasting, and cross‑functional execution to transform a complex hardware market into a predictable foundation for customers and engineering teams.

You will own the end‑to‑end capacity planning process, translate commitments into supply requirements, coordinate with Finance, and build scalable systems.

Qualifications

• 5+ years in strategy, operations, consulting, finance, or a similarly analytical and execution‑oriented role.
• Demonstrated ability to own complex, cross‑functional processes with multiple stakeholders and competing priorities.
• Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch.
• Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership.
• High ownership mindset: you identify what is broken, build the fix, and follow through until it is working.
• Operates well under pressure and in ambiguous, fast‑moving environments where the playbook does not yet exist.

Responsibilities

• Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post‑mortem learnings.
• Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines.
• Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision‑making.
• Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early.
• Coordinate cross‑functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored.
• Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad‑hoc Slack chaos.
• Develop reporting and dashboards that give leadership a real‑time view of capacity health, utilization trends, and risk exposure.
• Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability.

Skills

Strategy & Ops

Cross-functional leadership

Forecasting

Modeling

Communication

Ownership mindset

Job description

Baseten is hiring for a Capacity Strategy & Operations role in the United States. You will sit at the intersection of supply intelligence, demand forecasting, and cross‑functional execution to transform a complex hardware market into a predictable foundation for customers and engineering teams.

You will own the end‑to‑end capacity planning process, translate commitments into supply requirements, coordinate with Finance, and build scalable systems.