Capacity Procurement Representative - ICS

J.B. Hunt Transport Services, Inc.; Lowell, Northern (AR, KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

J.B. Hunt Transport, Inc. seeks a Capacity Procurement Representative to negotiate optimal carrier rates and manage freight movements while leveraging the Carrier360 platform to increase efficiency and visibility.

The role involves building carrier relationships, ensuring timely freight coverage, and delivering best-in-class service in a fast-paced environment with potential shifts including nights/weekends.

Qualifications

• Strong, professional communication skills used internally and externally.
• Experience building and maintaining carrier relationships with follow-through.
• Ability to process information with high accuracy.
• Ability to analyze situations and make informed decisions.
• Experience with Excel, Word, PowerPoint, Outlook.

Responsibilities

• Negotiate the optimal purchase rate with carriers to meet revenue and margin goals.
• Act as liaison between internal stakeholders and carriers.
• Manage freight in transit; obtain updates to monitor movement and ensure on-time pickup/delivery.
• Tender loads via Carrier360 and maintain shipment records.
• Proactively communicate service issues to internal teams to reduce cost and improve efficiency.
• Collaborate with internal teams to promote service quality and safety.
• Leverage Carrier360 to grow carrier base and increase efficiency.
• Verify carrier authenticity and tracking before pickup.
• Stay aware of market trends to improve negotiation tactics.
• Align with customer service expectations for urgent transportation updates.

Skills

Negotiation skills

Carrier relations

Communication

Data accuracy

Microsoft Office

multi-tasking

conflict management

stress management

Education

Bachelor's degree in Business Administration/Supply Chain/Logistics

Up to 1 year transportation experience

Tools

Carrier360 Platform

Microsoft Office Suite

Job description

Capacity Procurement Representative -ICS

Job Summary

Under routine supervision, the Capacity Procurement Representative is responsible for negotiation of rates to meet load expectations while ensuring optimal margins. The incumbent will market the J.B. Hunt Carrier360 platform to carriers in order to increase efficiency and freight movement visibility. The incumbent is responsible for establishing a carrier base, ensuring freight is covered in a timely manner, and delivering best in class service execution.

Job Description

Key Responsibilities

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals
• Act as liaison between internal business stakeholders and carriers
• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and delivery
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
• Partner with internal teams to promote best in class service and ensure safety
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation
• Verify authenticity of carriers and tracking prior to scheduled pickup
• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics
• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner

Qualifications

Minimum Qualifications

High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences

• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education,experience, geography, and other qualifications of the successful candidate. This position may beeligible forannual bonus and incentives based on profitability or volumes in accordance with the terms of theCompany’s bonusand incentive plans, as applicable and in effect from time to time.

The Company offers the following benefits for full-time positions, subject to applicableeligibility requirements, as may be in effect from time to effect: medical benefit, dental benefit, visionbenefit,401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time offcommensuratewith tenure (includes vacation and sick time), two weeks of paid parental leave, and six paid holidaysannually.

Education

Bachelors: Supply Chain Management, Bachelors: Logistics Management, High School (Required), GED (Required), Bachelors: Business Administration/Management

Work Experience

Customer Service/Account Manager, Transportation/Logistics, Business Administration

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensiveinventory of all duties, responsibilities and qualifications required of employees assigned to this job.To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equalemployment opportunity without regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, age, persons with disabilities, protected veterans or other bases byapplicable law.

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. Thecareer possibilities and benefits of working at J.B. Hunt are endless. From competitive salary andbenefits packages, to defined career paths and growth opportunities, we take care of our people andtake great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels tojoinour team. We offer full-time, entry level, professional and management opportunities across alldepartments. Whether you are fresh out of school or bring years of industry experience, a role atJ.B.Hunt could take your career to the next level.