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Froedtert Health in Wisconsin seeks a Lead capacity management professional to drive ambulatory capacity initiatives across the clinical enterprise. The role involves translating strategic objectives into actionable project plans and collaborating with clinical, IT, and operations leaders to achieve measurable improvement.
The incumbent will be the SME on Capacity Access, participate in national forums, leverage data for project success, and coach teams during implementations within a hybrid
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This job is HYBRID.
Standard Hours: 40.00
This individual will serve in a lead role to create strategy, design, and implementation of ambulatory capacity related improvement initiatives across the clinical enterprise. This role will translate strategic objectives into actionable project plans that account for technical and workflow changes to deliver results. The Lead will be a subject matter expert in all things Capacity Access related and will participate in national forum to advance the discipline. The Lead collaborates with clinical, IT, and operational management and supervisors to implement access improvement initiatives, while leveraging data to drive project success. Maintains a goal-oriented climate of cross-team collaboration for effective problem-solving, conflict resolution, support for organizational values and standard work. Works to encourage strategic thinking amongst team and provides education and coaching during projects and implementation.
5 years experience to include the majority of the following: serve as a technical or operational expert for a group of employees, analyzing data to solve problems, provide guidance to and/or assist staff on non-routine or escalated issues required. Strong computer and electronic health record knowledge, Strong understanding of Epic Template Management and Cadence configuration, Previous experience in physician group practice and ancillary scheduling workflows, Previous experience in information technology, logistics or business process flow, Project management experience within an academic medical center environment
Bachelor’s Degree in related healthcare or business area required. In lieu of degree, an additional 4 years of experience may be considered.
Working knowledge of Epic is required.
Epic Cadence proficiency/certification is preferred.
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.