CAPA Excellence Lead: Quality Reports & Process Improvement

TransPerfect; New York (NY); On-site; USD 125,000 - 214,000; Full time

Job summary

A global quality management firm is seeking a CAPA Expert to manage and oversee CAPA Reports, ensuring compliance and quality standards in a dynamic environment. The role requires a Bachelor's degree and experience in complaint handling, with strong communication and problem-solving skills. This is a full-time position based in New York, offering a competitive salary range of $125,000 to $214,000.

Qualifications

• Minimum Bachelor’s degree or its equivalent.
• Experience in complaint handling and due diligence.
• Deadline oriented.
• A consistent positive and professional attitude.

Responsibilities

• Drive the CAPA process from start to finish.
• Lead CAPA calls with relevant parties.
• Ensure QA compliance and avoid audit risks.
• Maintain internal storage of CAPA Reports and related documentation.

Skills

Fluency in English (written and verbal)

Excellent writing skills and knowledge of appropriate client language

Excellent organization skills

Clear communication skills

Exceptional problem solving and critical thinking

Education

Bachelor’s degree or equivalent

Job description

A global quality management firm is seeking a CAPA Expert to manage and oversee CAPA Reports, ensuring compliance and quality standards in a dynamic environment. The role requires a Bachelor's degree and experience in complaint handling, with strong communication and problem-solving skills. This is a full-time position based in New York, offering a competitive salary range of $125,000 to $214,000.