CAO Specialist — Optimize Stock & On-Shelf Availability

Hannaford; Conway (NH); Hybrid; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in North Conway, NH is seeking a team member to support Center Store operations. The primary duties include CAO maintenance walks, ordering accuracy, stocking, and ensuring product availability while upholding food safety standards.

You will model excellent customer service, communicate inventory challenges, and assist in training and special projects as directed by management. This position requires strong merchandising and teamwork with a focus on quality and presentable

Qualifications

• Understanding of store operations and merchandising techniques.
• Effective interpersonal and organizational skills.
• Ability to lead and direct others.
• Effective communication, customer service and selling skills.
• Must meet minimum age requirements.

Responsibilities

• Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customer's expectations.
• Perform and support all CAO (Computer Assisted Ordering) maintenance walks for all areas of Center Store including DSD.
• Perform and support all CAO exception walks for all areas of the center store including DSD.
• Perform and support the new and discontinued item process.
• Research and take corrective action on items with excessive back stock.
• Aid in growing sales through effective on shelf availability.
• Assist in training and other special projects as assigned by management.
• Effectively communicate inventory level challenges to Center Store Manager.
• Maintain the quality of department's appearance and presentation.
• Process merchandise properly, paying special attention to code dates and rotation of products according to prescribed standards.
• Cut, mark and stock product, as required.
• Assist in communicating department and company policies to associates.
• Adhere to all standard practices as outlined in the Center Store Standard Practices Manual.
• Perform various department functions as needed to meet production and customer service guidelines.
• Perform all other duties and responsibilities as assigned.

Skills

Customer service

Merchandising

Interpersonal skills

Team leadership

Communication skills

Job description

Hannaford Supermarkets in North Conway, NH is seeking a team member to support Center Store operations. The primary duties include CAO maintenance walks, ordering accuracy, stocking, and ensuring product availability while upholding food safety standards.

You will model excellent customer service, communicate inventory challenges, and assist in training and special projects as directed by management. This position requires strong merchandising and teamwork with a focus on quality and presentable