Cantina Host: Welcoming Guest Experience and VIP Service

Thompson Hotels, Inc.; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health and welfare plans

401(k) plan

College Saving Plan

Employee Stock Purchase Plan

Paid time off including vacation, andS

Paid Family Bonding Time

Adoption Assistance

Rooms at Hyatt locations (discounted)

Free colleague meals

Well-being & educational assistance

Many more

Job summary

Thompson Austin Arriba Abajo Host is a front-of-house role within the Hyatt-managed property. You will warmly welcome guests, assist with seating and menu recommendations, and help create a memorable dining and lounge experience on site.

Ideal candidates bring a friendly demeanor and customer service experience, with a willingness to multitask in a fast-paced, hospitality-driven environment and the ability to stand for long periods.

Qualifications

• Friendly, welcoming demeanor.
• Previous customer service experience.
• Ability to multitask across phone, computer, iPad and tasks.

Responsibilities

• Welcome guests and create a positive first impression.
• Assist with seating and menu recommendations to guests.
• Serve as the final contact to ensure guest satisfaction.

Skills

Friendly demeanor

Customer service

Multi-tasking

Guest satisfaction

Job description

Thompson Austin Arriba Abajo Host is a front-of-house role within the Hyatt-managed property. You will warmly welcome guests, assist with seating and menu recommendations, and help create a memorable dining and lounge experience on site.

Ideal candidates bring a friendly demeanor and customer service experience, with a willingness to multitask in a fast-paced, hospitality-driven environment and the ability to stand for long periods.