Arriba Abajo Restaurant Host | Full-Time

Hyatt Hotels Corporation; Austin (TX); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Healthcare options

401(k) plan

College Savings Plan

Employee Stock Purchase Plan

Paid time off

Discounted rooms

Job summary

Hyatt Thompson Austin seeks an Arriba Abajo Host to greet guests and set a warm first impression in a Cantina-themed setting inside Thompson and Tommie Austin hotels. You will assist with seating, provide menu recommendations, and help create a welcoming dining experience for hotel guests and residents.

This full-time, hourly role offers a friendly team environment, flexible day/evening shifts, and opportunities to participate in Hyatt's hospitality culture.

Qualifications

• Welcoming and friendly demeanor required; greet guests promptly.
• Ability to multi-task across phone, computer, iPad in a fast-paced setting.
• Strong verbal communication and guest-service mindset.

Responsibilities

• Welcome guests and manage seating and initial impressions.
• Provide menu recommendations and assist with special requests.
• Collaborate with team to ensure smooth service and guest satisfaction.

Skills

friendly demeanor

multi-tasking

verbal communication

guest service

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Thompson Hotels Thompson Austin - 5th and Brazos US - TX - Austin

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

19.00 Hourly US Dollar (USD) pay basis

Summary

The Role

Arriba Abajo is a Cantina-themed Bar and Restaurant, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venues for private events and the pool deck servicing hotel guests and Residents.

The Arriba Abajo Host are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Host may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant greeter or restaurant hostess, your skills are invaluable to the position of Arriba Abajo Host at Hyatt.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The 5th Street Diner + The Royal Room, a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box.

The Benefits & Perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

Qualifications

• A friendly and welcoming demeanor
• Ability to multi task (use phone, computer, ipad, simultaneous and regularly)
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• A desire to exceed guest expectations
• Ability to stand for long period of timeWork cohesively with colleagues as part of a teamFlexible schedule - willing and able to work day shifts, evenings, weekends and holidays

  This is not your typical career opportunity. This is the Hyatt Touch.

  All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  Our family is always growing. Want to be in the know?