Canon CT Field Service Engineer

MXR Imaging Inc; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

A leading company in medical imaging technology is seeking a CT/MRI/PET-CT Field Service Engineer in New York. The role involves troubleshooting and servicing complex imaging equipment with a focus on Toshiba/Canon systems. Ideal candidates will have extensive experience in medical imaging equipment maintenance, strong problem-solving skills, and excellent customer service abilities.

Qualifications

• Extensive background in servicing Medical Imaging equipment.
• 3+ years of Toshiba/Canon CT experience required.
• Valid U.S. driver's license is required.

Responsibilities

• Perform on-site system installations and de-installations.
• Plan, schedule, and execute all required planned maintenance activities.
• Provide on-demand phone and on-site support as required.

Skills

Communication

Problem-Solving

Analytic Skills

Education

Associate Degree in Electrical Engineering

Job description

Position Summary:

CT/MRI/PET-CT Field Service Engineers will travel and execute all required service requests, including repairs, planned maintenance, equipment de-installations and installations. Must have the ability to troubleshoot and accurately resolve technical issues with the use of laptop and other equipment. Must be familiar with CT/MRI/PET-CT medical equipment. OEM or third party training/experience preferred. Must have Toshiba/Canon CT Experience.

Location: New York, NY

Essential Duties:

• Perform on-site system installations and de-installations.
• Plan, schedule, and execute all required planned maintenance (PM) activities.
• Provide on-demand phone and on-site support as required.
• Collaborate with Customers and Sales to clarify customer requirements and technical needs.
• Assist with site planning and sales consultations as needed.
• Maintain inventory integrity through proper handling, inspection, and warehousing.
• Promote positive customer relationships, including non-service call visits and meetings.

Education/Experience:

Required:

• Must have extensive background in servicing Medical Imaging equipment.
• Must have 3+ years experience of Toshiba/Canon CT.
• Candidate must be willing to be on call, this includes weekends and holidays.
• Candidate must have a valid U.S. driver's license.

Preferred:

• An Associate Degree in Electrical Engineering or military-trained in electronics, equivalent certified electrical training or equivalent experience on electronic equipment is a PLUS.
• 5+ years experience of Toshiba/Canon CT.

Travel:

• Must be willing to travel within the United States.

Competencies:

• Excellent verbal and written communication skills.
• Strong interpersonal communication skills; experience in effectively communicating key data.
• Analytic, organizational, and problem-solving skills.
• Must be a proactive, strategic thinker who will be a team player.
• Ability to response promptly to all stakeholders.
• Ability to meet deadlines and provide accurate and quality reports.
• Solving problems on a first call basis.
• Personal qualities of integrity, credibility, positivity, and unwavering commitment.

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, walk, sit, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.