Cannabis Wellness Guide — Customer Experience Pro

Holistic Industries; Pittsburgh (Allegheny County); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Monthly bonus

Medical coverage

Dental coverage

Vision coverage

401K with match

PTO

Life and AD&D insurance

Job summary

Holistic Industries in Pittsburgh, PA is seeking a Wellness Guide for full-time in-store support. You will deliver a friendly, welcoming customer experience, share cannabis knowledge, and help customers explore products while maintaining accuracy at the POS.

You will contribute to an inclusive team environment, uphold high service standards, and support associates to drive repeat visits and store success.

Qualifications

• Customer service experience is required.
• Knowledge of cannabis products preferred.
• Experience operating a POS system and handling cash.
• Detail-oriented with strong accuracy.

Responsibilities

• Deliver a friendly, welcoming customer experience in-store.
• Foster a warm and knowledgeable environment that encourages repeat visits.
• Share knowledge of cannabis-related topics and current trends with customers.
• Contribute to an inclusive and productive team environment.

Skills

Customer service

Communication

POS experience

Cash handling

Job description

Holistic Industries in Pittsburgh, PA is seeking a Wellness Guide for full-time in-store support. You will deliver a friendly, welcoming customer experience, share cannabis knowledge, and help customers explore products while maintaining accuracy at the POS.

You will contribute to an inclusive team environment, uphold high service standards, and support associates to drive repeat visits and store success.