Cannabis Wellness Guide - Customer Experience Pro

Renew Cannabis Co.; Norristown, Northern (Montgomery County, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive base pay

Monthly bonus program

Medical, dental, vision

Team member discount

Health Savings Account

Pet insurance

401(k) with company match

Short/long-term disability

Life and AD&D insurance

Mental health and urgent care services

Referral program

Paid time off (PTO)

Job summary

Renew Cannabis Co. is seeking a Wellness Guide to join our Norristown, PA team. This full-time role focuses on delivering an exceptional customer experience, sharing cannabis knowledge, and supporting a warm, inclusive store atmosphere.

You will handle POS transactions, assist customers with product information, and contribute to team success while maintaining accuracy and attentiveness in a busy retail setting.

Qualifications

• Strong customer service mindset with excellent communication skills.
• Knowledge of cannabis topics and trends to inform customers.
• Welcoming and inclusive attitude with a team focus.
• Experience with cash handling and POS systems to ensure accurate transactions.
• Ability to adapt and multitask in a fast-paced retail environment.

Responsibilities

• Deliver a friendly, welcoming, and memorable customer experience for every guest.
• Foster a warm, knowledgeable environment that encourages repeat visits.
• Share comprehensive cannabis knowledge and trends with customers to provide valuable information.
• Contribute to an inclusive and productive team environment.

Skills

Customer service

Communication skills

Cannabis knowledge

Teamwork

Attention to detail

Adaptability / multitasking

Tools

Point-of-sale system

Job description

Renew Cannabis Co. is seeking a Wellness Guide to join our Norristown, PA team. This full-time role focuses on delivering an exceptional customer experience, sharing cannabis knowledge, and supporting a warm, inclusive store atmosphere.

You will handle POS transactions, assist customers with product information, and contribute to team success while maintaining accuracy and attentiveness in a busy retail setting.