Cannabis Wellness Guide — Customer Experience Leader

Holistic Industries; Monroe (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Savings Account

Pet insurance

401(K) with company match

Short term disability

Long term disability

Life and AD&D insurance

Mental health resources

Job summary

Holistic Industries is hiring a Wellness Guide in Monroe, OH. You will deliver a friendly customer experience, share cannabis knowledge, and foster a welcoming environment that encourages repeat visits.

You will help customers with product information, operate POS, and assist a collaborative team across our wellness-focused store. This role emphasizes inclusivity, accuracy, and high-quality service.

Qualifications

• Excellent customer service and communication skills.
• Passion for cannabis and helping others experience its value.
• Welcoming and inclusive of others, team oriented.

Responsibilities

• Deliver a friendly, welcoming, and memorable Liberty experience for every customer.
• Foster a warm and knowledgeable environment that encourages repeat visits.
• Share knowledge of cannabis topics and current trends with customers.

Skills

Customer service

Cannabis knowledge

Inclusive teamwork

Cash handling

Multi-tasking

Job description

Holistic Industries is hiring a Wellness Guide in Monroe, OH. You will deliver a friendly customer experience, share cannabis knowledge, and foster a welcoming environment that encourages repeat visits.

You will help customers with product information, operate POS, and assist a collaborative team across our wellness-focused store. This role emphasizes inclusivity, accuracy, and high-quality service.