Cannabis Wellness Concierge: Patient Experience

Renew Cannabis Co.; Cape Girardeau (MO); On-site; USD 18,184 - 25,898; Full time

Job summary

Renew Cannabis Co. in Cape Girardeau is seeking a Patient Care Advisor (PCA) to provide exceptional guest service at the Far & Dotter Wellness Center. The PCA assists patients, including certified medical cannabis patients and guests, ensuring an elevated experience by providing product education and support.

The ideal candidate will have strong guest service skills, embrace a team-oriented mindset, and possess an advanced understanding of the cannabis industry. Flexibility to work various hours is essential.

Qualifications

• Ability to work normal retail hours (nights, weekends, and holidays).
• Desire to work in a team environment.
• Ability to positively interact with patients and the public.

Responsibilities

• Provide best-in-class guest service to patients.
• Assists guests with product education, selection, and purchasing.
• Follow compliance procedures for activities and transactions.

Skills

Strong guest service skills

Social, friendly, and outgoing demeanor

Advanced understanding of the cannabis industry

Ability to empathize with patients

Ability to recommend products based on needs

Education

High school diploma or GED

Job description

Renew Cannabis Co. in Cape Girardeau is seeking a Patient Care Advisor (PCA) to provide exceptional guest service at the Far & Dotter Wellness Center. The PCA assists patients, including certified medical cannabis patients and guests, ensuring an elevated experience by providing product education and support.

The ideal candidate will have strong guest service skills, embrace a team-oriented mindset, and possess an advanced understanding of the cannabis industry. Flexibility to work various hours is essential.