Cannabis Retail Patient Care Associate (Part-Time)

Columbia Care; St. Albans (WV); On-site; USD 18,000 - 26,000; Part time

Job summary

The Cannabist Company, formerly Columbia Care, seeks a part-time Retail Associate to guide patients in selecting the right medicinal cannabis products and deliver empathetic customer care.

You will work closely with store leadership, handle intake forms, manage patient records, and promote products while maintaining compliance across databases. This role requires 1-3 years retail experience and a MED badge.

Qualifications

• 1-3 years of experience in a retail operation, POS systems, and MS Office.
• Must be passionate about handling all aspects of a retail operation, compliance and inventory control.
• Excellent and effective consulting skills.
• Exceptional interpersonal skills, including listening.
• Excellent written and verbal communication in English.
• Ability to detail and consistently follow up instructions as outlined.
• Ability to organize and prioritize work.
• MED badge required

Responsibilities

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
• Confirms patient purchase limits prior to admission into the consultation area and dispensary
• Provide exceptional Customer Care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Management of patient records through the use of state and company database
• Maintenance and update of databases as needed
• Fulfillment of customer orders
• Responsible for the sales and promotion of all products
• Build and maintain a high level of integrity and trust for specific products

Skills

Retail experience

Customer service

Communication

English proficiency

MS Office

Attention to detail

Education

MED badge

Tools

Microsoft Office

Job description

The Cannabist Company, formerly Columbia Care, seeks a part-time Retail Associate to guide patients in selecting the right medicinal cannabis products and deliver empathetic customer care.

You will work closely with store leadership, handle intake forms, manage patient records, and promote products while maintaining compliance across databases. This role requires 1-3 years retail experience and a MED badge.