Cannabis Retail Lead & Guest Experience Coach

Broadway Cannabis Market & Mint Cannabis Co.; Florida; On-site; USD 23,000 - 25,000; Full time

Job summary

Broadway Cannabis Market & Mint Cannabis Co. seeks a Retail Lead to extend the store manager's efforts on the sales floor, mentor a shift team, manage opening/closing, and ensure guest satisfaction while maintaining operational flow.

The role supervises 25+ team members, coaches on upselling and metrics, manages openings/closings and POS, and enforces Florida compliance to minimize deficiencies while sustaining a fast-paced, high-energy environment.

Qualifications

• 1-2 years in cannabis industry.
• Leadership background with large teams.
• Experience in sales preferred.
• Must be 21+.

Responsibilities

• Leadership responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
• Sales expertise: Coaching and giving sales feedback to the team on their shift, encouraging metrics improvement.
• Inventory control: Coaching team members to scan out products to reduce shrinkage.
• Floor operations: Manage daily store openings and closings, cash reconciliation, and POS systems, discount codes.
• Compliance: Understanding Florida compliance requirements to confidently walk through state inspections, reducing deficiencies.

Skills

Cannabis industry experience

Leadership experience

Sales experience

21+ years old

Job description

Broadway Cannabis Market & Mint Cannabis Co. seeks a Retail Lead to extend the store manager's efforts on the sales floor, mentor a shift team, manage opening/closing, and ensure guest satisfaction while maintaining operational flow.

The role supervises 25+ team members, coaches on upselling and metrics, manages openings/closings and POS, and enforces Florida compliance to minimize deficiencies while sustaining a fast-paced, high-energy environment.