Cannabis Retail Associate - Patient Care

Essential Employment Services Inc; Wareham (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Essential Employment Services Inc. in Wareham, MA is seeking a Retail Personal Service Provider to greet customers and guide them to the right cannabis products.

You will create a welcoming, compliant, and informative store experience for medical patients and adult-use customers. You will answer questions, recommend products, and ensure adherence to state regulations while maintaining a clean, efficient sales floor and accurate cash handling.

Qualifications

• Must be 21+ years old (as required by state law).
• Customer service experience, preferably in retail or a cannabis-related field.
• Strong knowledge of cannabis products, including strains, consumption methods, and effects (or a strong willingness to learn).
• Excellent communication skills, with the ability to engage with a variety of customers.
• Ability to work independently as well as part of a team.
• Must be able to pass a background check (as required by state law).
• Basic math skills and the ability to handle cash and register transactions.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Complete compliant customer/patient transactions
• Assist or escape disgruntled customers/patients to Manager on Duty
• Take out trash and assist in keeping the sales floor clean
• Confirm cash register begins and ends at $200
• Confirm accurate cash drops
• Parking Lot Sweeps
• Build online orders (when there is downtime)
• Research current products
• Clean glass fixtures
• Assist in Greeter position duties when needed
• Access patient records with confidentiality

Skills

Customer service

Retail experience

Cannabis knowledge

Communication

Cash handling

Team player

Job description

Essential Employment Services Inc. in Wareham, MA is seeking a Retail Personal Service Provider to greet customers and guide them to the right cannabis products.

You will create a welcoming, compliant, and informative store experience for medical patients and adult-use customers. You will answer questions, recommend products, and ensure adherence to state regulations while maintaining a clean, efficient sales floor and accurate cash handling.