Cannabis Dispensary Concierge

Essential Employment Services, Inc; Fall River (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Essential Employment Services, Inc is seeking a Retail Personal Service Provider for our cannabis dispensary in Fall River, MA. You will greet customers, answer questions, recommend products, and ensure state regulatory compliance in a welcoming, professional environment.

You will handle transactions, assist in keeping the sales floor clean, and build online orders when possible. The role requires 21+, customer service experience, and the ability to pass a background check; flexibility for

Qualifications

• Must be at least 21 years of age or older (as required by state law).
• Previous customer service experience, preferably in retail or a cannabis-related field.
• Strong knowledge of cannabis products, including strains, consumption methods, and effects (or a strong willingness to learn).
• Excellent communication skills, with the ability to engage with a variety of customers.
• Ability to work independently as well as part of a team.
• Must be able to pass a background check (as required by state law).
• Basic math skills and the ability to handle cash and register transactions.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Complete Compliant Customer/Patient transactions
• Assist or Escalate disgruntled customers/patients to Manager on Duty
• Take out trash and assist in keeping the sales floor clean
• Confirm cash register begins and ends at $200
• Confirm accurate cash drops
• Parking Lot Sweeps
• Build online orders (when there is downtime)
• Research current products
• Clean glass fixtures
• Assist in Greeter position duties when needed
• Access patient records with confidentiality

Skills

Customer service

Cannabis knowledge

Communication skills

Cash handling

Teamwork

Background check clearance

Education

High school diploma or equivalent

Job description

Essential Employment Services, Inc is seeking a Retail Personal Service Provider for our cannabis dispensary in Fall River, MA. You will greet customers, answer questions, recommend products, and ensure state regulatory compliance in a welcoming, professional environment.

You will handle transactions, assist in keeping the sales floor clean, and build online orders when possible. The role requires 21+, customer service experience, and the ability to pass a background check; flexibility for