Cannabis Retail Assistant Manager — Lead Team & Growth

Stiiizy, Inc.; Torrance (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid training

Paid holidays

Company-sponsored 401k

Team-building events

Employee discounts

Annual employee appreciation discounts

Company-sponsored events

Job summary

STIIIZY, Inc. in Torrance, CA is seeking a full-time Retail Manager to lead the store team, guide day-to-day operations, and ensure outstanding customer service and product knowledge.

The ideal candidate has at least 2 years of retail management, 21+, and open availability. You will coach staff, manage inventory and cash handling, drive sales targets, and collaborate with the General Manager to uphold policy compliance and a positive, high-performing culture.

Qualifications

• Minimum 21 years of age.
• Minimum of 2 years of retail management experience.
• 2-3 years in retail/hospitality management.
• Open availability: able to work mornings, nights, holidays and weekends.
• Strong computer skills including Microsoft Office.

Responsibilities

• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
• Set a prime example of professionalism, integrity, and dedication for the entire team to follow
• Execute daily operations with meticulous attention to detail
• Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction
• Collaborate with the General Manager to train and mentor staff, fostering a high performing team culture that thrives on adaptability and resilience
• Implement rigorous inventory control practices to minimize shrinkage
• Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security
• Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
• Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals
• Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensary’s ethical and legal operations
• Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism, defusing challenging situations
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
• Regularly assess floor leads to offer constructive feedback that aids in their professional development
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
• Other duties may be assigned

Job description

STIIIZY, Inc. in Torrance, CA is seeking a full-time Retail Manager to lead the store team, guide day-to-day operations, and ensure outstanding customer service and product knowledge.

The ideal candidate has at least 2 years of retail management, 21+, and open availability. You will coach staff, manage inventory and cash handling, drive sales targets, and collaborate with the General Manager to uphold policy compliance and a positive, high-performing culture.