Cannabis Patient Care Specialist

themintdispensary; Riverview (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Mint Cannabis in Riverview, FL is seeking a Budtender to provide exceptional service and product knowledge to Florida medical cannabis patients. You will greet patients, verify credentials, process transactions, and maintain a compliant, inviting retail environment.

The role requires prior retail or customer service experience, strong communication, and familiarity with POS systems. You will support operations, help with inventory, and ensure adherence to Florida regulations and company policies

Qualifications

• Previous retail, hospitality, or customer service experience required.
• Must be 21 years of age or older and meet all Florida state requirements for cannabis employment.
• Familiarity with Florida cannabis regulations and patient transaction limits is a plus.

Responsibilities

• Greet and check in patients, verify their medical status, and update allotment details in the POS system.
• Provide accurate product education and guidance to help patients make informed selections.
• Process orders and payments efficiently and compliantly using POS software.
• Operate and reconcile cash drawers daily, ensuring accuracy in all transactions.
• Maintain a clean, safe, and professional environment for patients and staff.
• Support cross-functional teams such as administration and packaging when needed.
• Assist management with day-to-day operations, including restocking and inventory support.
• Uphold all company policies, safety standards, and Florida cannabis regulations.

Skills

Customer service

Communication

Interpersonal skills

Active listening

POS systems

Microsoft Office

Education

High school diploma

Tools

POS software

Job description

Mint Cannabis in Riverview, FL is seeking a Budtender to provide exceptional service and product knowledge to Florida medical cannabis patients. You will greet patients, verify credentials, process transactions, and maintain a compliant, inviting retail environment.

The role requires prior retail or customer service experience, strong communication, and familiarity with POS systems. You will support operations, help with inventory, and ensure adherence to Florida regulations and company policies