Cannabis Patient Care Concierge

Curio Holdings, LLC; Sikeston (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Curio Wellness is seeking a Patient Care Advisor to deliver premium guest service at the Far & Dotter Wellness Center & Spa in Sikeston, MO. You will educate patients on medical cannabis products, assist with selection and purchasing, and ensure an elevated experience.

You will greet guests, learn promotions, and contribute to a compliant, efficient retail operation while maintaining a compassionate, patient-first approach in a fast-paced environment.

Qualifications

• Education: High school diploma or GED; cannabis/retail/guest service experience preferred.
• Ability to interact with patients and public with professionalism and empathy.
• Knowledge of cannabis products and health benefits to assist patient needs.

Responsibilities

• Greet guests and patients with warmth to deliver premium service.
• Assist with product education, selection, and purchasing for medical cannabis patients, caregivers and spa clients.
• Learn and apply POS procedures, promotions, and loyalty programs.
• Educate patients on product benefits and add-on items to drive compliant sales.
• Maintain accurate inventory, signage, and online menu; assist with restocking.
• Ensure compliance with MCA/DHSS regulations and HIPAA guidelines.

Skills

Ownership mindset

Customer service

Interpersonal skills

Empathy

Product recommendation

Cannabis product knowledge

Team player

Following procedures

Retail hours flexibility

Education

High school diploma or GED

Tools

POS system

Job description

Curio Wellness is seeking a Patient Care Advisor to deliver premium guest service at the Far & Dotter Wellness Center & Spa in Sikeston, MO. You will educate patients on medical cannabis products, assist with selection and purchasing, and ensure an elevated experience.

You will greet guests, learn promotions, and contribute to a compliant, efficient retail operation while maintaining a compassionate, patient-first approach in a fast-paced environment.