Cannabis Education & Customer Experience Specialist

Renew Cannabis Co.; Scottsdale (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Renew Cannabis Co. in Scottsdale, AZ is hiring a Budtender to deliver an exceptional customer experience while educating customers on cannabis products. You will assist with product selection, process orders, and handle POS transactions in a fast-paced retail setting.

This entry-level role requires at least 21, ability to obtain AZ Facility Agent Card, and 1+ year of customer service or retail experience. You will support compliance tasks and maintain a clean, welcoming environment for customers

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a Facility Agent Card per AZ regulations.
• 1+ year of retail or customer service experience preferred.
• Working knowledge of medical cannabis and its consumption methods.
• Familiarity with Arizona cannabis products and transaction limits.
• Understanding of state cannabis regulations and dispensary compliance protocols.
• Ability to operate POS systems and basic software programs.
• Strong communication and customer service skills.

Responsibilities

• Greet and check in consumers, verify status, and report allotments in the POS system.
• Provide cannabis education and guidance to customers.
• Assist customers in selecting products efficiently and compliantly.
• Process orders and handle payments using POS software with high accuracy.
• Operate, maintain, and close the cash register, including reconciliation and deposits.
• Maintain a clean, organized, and professional environment for customers and coworkers.
• Support other departments, including administration and packaging, as needed.
• Assist with daily operational needs, including restocking and supporting compliance efforts.

Skills

Customer service

POS operation

Communication

Teamwork

Punctuality

Work under pressure

Compliance awareness

Education

High school diploma

Tools

POS software

Job description

Renew Cannabis Co. in Scottsdale, AZ is hiring a Budtender to deliver an exceptional customer experience while educating customers on cannabis products. You will assist with product selection, process orders, and handle POS transactions in a fast-paced retail setting.

This entry-level role requires at least 21, ability to obtain AZ Facility Agent Card, and 1+ year of customer service or retail experience. You will support compliance tasks and maintain a clean, welcoming environment for customers