Cannabis Dispensary Sales & Customer Experience Specialist

Renew Cannabis Co.; New York (NY); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Starting wage $20/hr

Descripción de la vacante

The Flowery in New York is seeking a customer-focused retail team member for our cannabis dispensary. You will help customers create orders, handle POS transactions, and perform opening/closing duties in a fast-paced setting.

Responsibilities include product education, maintaining confidentiality of customer information, promoting current promotions, and supporting brand events and deliveries when scheduled.

Formación

• Retail sales and/or cannabis industry experience preferred.
• Ability to maintain confidentiality of customer information.

Responsabilidades

• Perform store opening and closing procedures (cleaning, tablet placement/removal, prepping workstations, opening/closing registers).
• Create an environment prioritizing customer interactions and service.
• Check in, verify and/or create new customer profiles upon entry to the dispensary.
• Maintain confidentiality with customer information and interactions.
• Control the pace of customer traffic within the dispensary.
• Educate and assist customers in creating orders with product suggestions based on needs.
• Inform customers of current promotions or highlighted products.
• Create customer orders and accept payment at POS using the operating system.
• Keep up to date with company brands, products, policies and procedures.
• Budtenders may assist in occasional deliveries; complete local deliveries via electric scooter.
• Provide marketing support as needed (flyers, storefront activations, brand events).
• Other duties as assigned by Manager.

Conocimientos

Customer service

POS operation

Cash handling

Confidentiality

Herramientas

POS system

Descripción del empleo

The Flowery in New York is seeking a customer-focused retail team member for our cannabis dispensary. You will help customers create orders, handle POS transactions, and perform opening/closing duties in a fast-paced setting.

Responsibilities include product education, maintaining confidentiality of customer information, promoting current promotions, and supporting brand events and deliveries when scheduled.