Cannabis Dispensary Sales & Guest Experience Lead

The Flowery NY; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

The Flowery is seeking a Budtender in New York to deliver exceptional customer experiences in a cannabis dispensary setting. You will welcome customers, help them create orders, process payments at the POS, and stay current on products, promotions, and policies.

The role emphasizes confidentiality, responsible guidance based on physician recommendations, occasional deliveries, and supporting marketing efforts. Starting wage is $20 per hour, with opportunities to grow within a values-driven team.

Qualifications

• Retail sales and/or cannabis industry experience preferred.

Responsibilities

• Perform store opening and closing procedures (such as cleaning, tablet placement/removal, and prepping workstations).
• Create an environment prioritizing customer and providing excellent customer interactions.
• Check in, verify and/or create new customer profiles upon entry to the dispensary.
• Maintain the highest level of confidentiality with customer information and interactions (on and off the clock).
• Controlling the pace of customer traffic within the dispensary.
• Educate and assist customers in creating orders by providing suggestions in regard to available products based on physician recommendations and specific customer needs.
• Informing customers of any current promotions or highlighted products.
• Create customer orders and accept payment at POS using provided operating system.
• Keep up to date with company brands, products, policies and procedures.
• Budtenders may be asked to assist in occasional deliveries (scheduled and discussed ahead of time).
• Provide marketing support as needed, including but not limited to distributing flyers, assisting with storefront activations, and participating in brand collaboration events.
• Other duties as assigned by Manager.

Job description

The Flowery is seeking a Budtender in New York to deliver exceptional customer experiences in a cannabis dispensary setting. You will welcome customers, help them create orders, process payments at the POS, and stay current on products, promotions, and policies.

The role emphasizes confidentiality, responsible guidance based on physician recommendations, occasional deliveries, and supporting marketing efforts. Starting wage is $20 per hour, with opportunities to grow within a values-driven team.