Cannabis Dispensary Sales Associate - Customer Experience

The Flowery NY; New York (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

The Flowery NY is seeking a front-line associate to ensure smooth store operations in a cannabis dispensary environment. You will prioritize excellent customer interactions and help customers create and pay for orders at the POS.

Responsibilities include opening/closing procedures, maintaining customer confidentiality, guiding traffic flow, and staying current with brand policies. Prior experience in retail or cannabis is preferred, with opportunities for promotional involvement.

Qualifications

• Retail sales and/or cannabis industry experience preferred.

Responsibilities

• Perform store opening and closing procedures and prep workstations.
• Create an environment prioritizing customer interactions.
• Check in, verify, and/or create new customer profiles.
• Maintain confidentiality of customer information.
• Manage the pace of customer traffic in the dispensary.
• Educate customers and assist with orders based on product recommendations.
• Inform customers of promotions and highlighted products.
• Create orders and accept payment at POS.
• Stay up-to-date with company brands, products, policies.
• Assist in occasional deliveries and storefront activations.
• Provide marketing support as needed.
• Other duties as assigned by Manager.

Skills

Customer service

POS usage

Cash handling

Tools

POS system

Job description

The Flowery NY is seeking a front-line associate to ensure smooth store operations in a cannabis dispensary environment. You will prioritize excellent customer interactions and help customers create and pay for orders at the POS.

Responsibilities include opening/closing procedures, maintaining customer confidentiality, guiding traffic flow, and staying current with brand policies. Prior experience in retail or cannabis is preferred, with opportunities for promotional involvement.