Cannabis Dispensary Patient Experience Specialist

Ethos Cannabis; Dippel Manor (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Ethos Cannabis is seeking a Cannabis Product Associate in Pennsylvania to assist patients in selecting products, process orders, and handle cash with accuracy. The role emphasizes strong communication, customer service, and adherence to safety and regulatory guidelines within a dispensary setting.

Ideal candidates have experience in retail or cannabis, with a focus on delivering excellent patient experiences and working collaboratively with the team to meet sales and compliance goals.

Qualifications

• Minimum of a high school degree required; college degree preferred.
• 2 years of customer service experience.
• Cannabis experience preferred.
• Local applicants preferred.

Responsibilities

• Greet patients and provide a warm, helpful experience.
• Assist in sale of cannabis products and transactions.
• Ensure 100% accuracy in order fulfillment.
• Operate POS system and cash drawer.
• Adhere to SOPs and state cannabis laws.
• Maintain clean, stocked dispensary counters.
• Support team and participate in staff meetings.

Skills

Customer service

Cash handling

Communication

Product knowledge

Teamwork

Cannabis experience

Retail experience

Education

High school diploma

College degree preferred

Tools

POS system

Cash register

Computer literacy

Job description

Ethos Cannabis is seeking a Cannabis Product Associate in Pennsylvania to assist patients in selecting products, process orders, and handle cash with accuracy. The role emphasizes strong communication, customer service, and adherence to safety and regulatory guidelines within a dispensary setting.

Ideal candidates have experience in retail or cannabis, with a focus on delivering excellent patient experiences and working collaboratively with the team to meet sales and compliance goals.