Cannabis Dispensary Operations Manager

Nature's Grace & Wellness; Evanston (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Bud & Rita's seeks a Dispensary Manager to oversee daily operations, sales and compliance at its Evanston dispensary. You will lead a professional team, manage inventory and reporting, and implement company policies while ensuring excellent customer service.

You will collaborate with leadership, forecast sales, and train staff on cannabis products, safety, and regulatory requirements. This role requires a strong retail mindset and passion for cannabis culture.

Qualifications

• 3+ years management experience required
• 2+ years cannabis retail experience required
• Associate's Degree or equivalent preferred
• Must pass a background check
• Must be 21 years of age
• Must possess a valid license or state ID

Responsibilities

• Ensure the dispensary's compliance with security, inventory and local and state regulations
• Manage and inspire staff to deliver the highest level of customer service
• Ensure the safety and satisfaction of every customer and employee
• Provide education and development for staff on cannabis strains, edibles, concentrates and consumption mechanisms
• Create budgets and forecast sales based on principles of retail business and experience
• Set sales, service, and profit goals and lead staff to exceed them
• Work closely with the buyer to procure an adequate supply of quality products
• Fulfill staffing needs and coordinate scheduling
• Communicate with and coach staff on a regular basis to ensure service excellence
• Implement and manage dispensary policies and procedures
• Document financial, inventory and customer trends; maintain reports
• Manage and maintain dispensary sales and inventory software
• Ensure employees follow company protocols
• Review performance of dispensary employees regularly
• Lead morning meetings to direct sales goals and prepare the team
• Create a welcoming environment for staff and customers
• Routinely work with vendors and community members
• Other duties as assigned

Skills

POS familiarity

Practical thinking

Attention to detail

Multitasking

Cannabis knowledge

Reading & interpreting docs

Clear communication

Work under pressure

Friendly personality

Education

Associate degree

Tools

POS software

Job description

Bud & Rita's seeks a Dispensary Manager to oversee daily operations, sales and compliance at its Evanston dispensary. You will lead a professional team, manage inventory and reporting, and implement company policies while ensuring excellent customer service.

You will collaborate with leadership, forecast sales, and train staff on cannabis products, safety, and regulatory requirements. This role requires a strong retail mindset and passion for cannabis culture.