Cannabis Dispensary Customer Experience Specialist

Essential Employment Services; Wayne (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Job summary

Essential Employment Services, Inc. is seeking a Retail Personal Service Provider for our cannabis dispensary in Michigan. You will assist patients and customers, recommend products, and ensure compliance with state regulations, delivering a welcoming and professional shopping experience.

The role requires standing for long periods, ability to handle cash, and flexibility to work evenings, weekends, and holidays. You will be part of a patient-focused team committed to safety and customer care.

Qualifications

• Must be 21+ and able to pass background check.
• Retail/customer service experience preferred; cannabis knowledge helpful.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Complete compliant customer/patient transactions.
• Assist or escalate disgruntled customers to Manager on Duty.
• Build online orders during downtime.
• Research current products and assist in restocking.
• Maintain a clean and safe sales floor.
• Access patient records with confidentiality.

Skills

Customer service

Communication

Cash handling

Teamwork

Attention to detail

Flexibility

Learning mindset

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Essential Employment Services, Inc. is seeking a Retail Personal Service Provider for our cannabis dispensary in Michigan. You will assist patients and customers, recommend products, and ensure compliance with state regulations, delivering a welcoming and professional shopping experience.

The role requires standing for long periods, ability to handle cash, and flexibility to work evenings, weekends, and holidays. You will be part of a patient-focused team committed to safety and customer care.