Cannabis Dispensary Customer Education Specialist

ianthuscapital; Cape Coral (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid Sick Leave

Wellness Program

Employee Assistance Program

Product Discounts

Job summary

iAnthus Capital Management seeks a Dispensary Associate to educate patients about medicinal and adult-use cannabis, deliver friendly service, and maintain accurate POS records. You’ll guide product selection, share strain insights, and promote exclusive offers while upholding legal standards.

The role requires strong customer service, reliability, and the ability to multitask in a fast-paced retail environment with flexible scheduling. Starting pay is $15/hour.

Qualifications

• Must be twenty-one (21) years of age or older.
• High School diploma or equivalent is required.
• Must consent to a criminal background check.
• Employment offers are contingent upon successful completion of the criminal background check.
• Must have a valid driver's license and reliable transportation.
• Exceptional interpersonal skills with a passion for delivering top‑notch customer service.
• Ability to work independently, coordinate multiple tasks, and prioritize work effectively.
• Reliability is a must.
• Meticulous organizational skills with acute attention to detail.
• Computer‑savvy, with a knack for quickly mastering new software.
• Knowledge of or willingness to learn state‑specific cannabis laws and regulatory compliance is non‑negotiable.
• Comfortable teaching customers about the medicinal and adult‑use aspects of cannabis and conducting workshops or info sessions to boost their understanding and confidence in choosing products.

Responsibilities

• Welcome everyone with a friendly attitude, creating a positive dispensary experience.
• Guide and educate patients and customers in choosing the right medicine and products, providing personalized insights into strains and effects.
• Proactively interact with customers, guide them through our product offerings, and highlight exclusive specials to increase sales opportunities.
• Enter and access patient records accurately, confirming identities and eligibility to purchase in line with legal and company standards.
• Represent the company’s brand well as a brand ambassador.
• Follows and uphold the company’s core values, including respect, diversity, sustainability, research, and service.
• Adheres to iAnthus' cultural principles of collaboration, innovation, and accountability.
• Accurately handle transactions, receiving payments with a smile, and recording purchases in our Dispensary Management System.
• Provide patients and customers with informative printed materials, helping them make well‑informed decisions.
• Bring a sales‑focused attitude to every shift, always looking for chances to increase sales and grow business.
• Work with Dispensary Managers to check product inventory, making sure we have a diverse and fresh selection that meets our patients' and customers’ needs.
• Maintain a clean and organized dispensary area.
• Additional duties and responsibilities as assigned.

Skills

Interpersonal skills

Customer service

Education and training

Sales orientation

Attention to detail

Time management

Computer literacy

Education

High School diploma

Tools

POS system

Job description

iAnthus Capital Management seeks a Dispensary Associate to educate patients about medicinal and adult-use cannabis, deliver friendly service, and maintain accurate POS records. You’ll guide product selection, share strain insights, and promote exclusive offers while upholding legal standards.

The role requires strong customer service, reliability, and the ability to multitask in a fast-paced retail environment with flexible scheduling. Starting pay is $15/hour.