Cannabis Dispensary Associate - Customer Experience

Shangrila Dispensaries; Monroe (OH); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discount

Job summary

Shangri-La, a multi-state cannabis company, is seeking an Associate in Monroe, Ohio. You will greet customers, verify IDs, and guide product selections while ensuring compliance and accuracy behind the scenes.

The role emphasizes staying organized, supporting inventory, and contributing to a welcoming store atmosphere. Strong communication and customer service skills are essential, as is reliability in a fast-paced team setting.

Qualifications

• Strong customer service and communication skills, attention to detail, and reliability.
• Comfortable in a fast-paced, team-oriented environment.
• Willing to follow processes and maintain compliance.
• Meets all state requirements to work in a dispensary.

Responsibilities

• Greet customers with a friendly, professional attitude and verify IDs.
• Assist customers in finding products and explain promotions to drive sales.
• Keep the sales floor organized, clean, and visually appealing.
• Assist with inventory counts and deliveries to maintain accuracy and compliance.
• Be a strong teammate, supporting the store and colleagues.

Skills

Customer service

Communication

Teamwork

Attention to detail

Compliance

Job description

Shangri-La, a multi-state cannabis company, is seeking an Associate in Monroe, Ohio. You will greet customers, verify IDs, and guide product selections while ensuring compliance and accuracy behind the scenes.

The role emphasizes staying organized, supporting inventory, and contributing to a welcoming store atmosphere. Strong communication and customer service skills are essential, as is reliability in a fast-paced team setting.