Cannabis Dispensary - Assistant Store Manager - Bend

Chalice Oregon; Bend (OR); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Golden Grail Group is seeking an enthusiastic Assistant Store Manager for an on-site role in Bend, Oregon. You will support the Store Manager in training, coaching, and ensuring top-notch customer experiences in a cannabis dispensary environment.

You will oversee daily operations, ensure regulatory compliance with OLCC, and drive sales execution while maintaining brand standards. Strong leadership, communication, and organization are essential.

Competenze

• High school diploma or equivalent required.
• Demonstrated leadership or supervisory experience in retail.
• Strong communication and customer service skills required.

Mansioni

• Lead by example and coach team to deliver exceptional customer service.
• Collaborate with Store Manager to hire, train, and develop staff.
• Maintain knowledge of policies and regulatory compliance (OLCC).
• Oversee daily operations, scheduling, and labor management.
• Ensure store cleanliness, organization, and brand presentation.
• Assist in inventory, POS reconciliation, and METRC compliance.
• Support promotions and achievement of sales goals.

Conoscenze

Leadership

Customer service

Communication

Time management

Formazione

High school diploma or equivalent

Strumenti

POS systems

METRC

Basic computer skills

Descrizione del lavoro

Golden Grail Group, a dynamic leader in the cannabis industry, is seeking an enthusiastic and dependable Assistant Store Manager to support operations at one of our cannabis dispensary locations. This is a hands-on leadership role focused on training, coaching, compliance, and sales execution. You'll work closely with the Store Manager to drive team performance, uphold brand standards, and ensure exceptional customer experience.

In the absence of the Store Manager, the Assistant Store Manager oversees daily operations, team development, compliance, and sales execution—upholding Golden Grail Groups core values and customer service standards at every turn.

Key Responsibilities (In addition to all duties outlined in the Product Specialist role)

• · Lead by example and hold team members accountable to exceptional customer service standards
• Support and model a customer-first culture, reinforcing the brand values and service experience
• Collaborate with the Store Manager to hire, train, coach, and develop team members across all roles
• Demonstrate operational competence across all positions (Receptionist, Product Specialist, Shift Lead)
• Maintain working knowledge of all company policies and regulatory compliance protocols
• Delegate responsibilities effectively to ensure a smooth, efficient, and compliant workflow
• Monitor and uphold store cleanliness, organization, safety, and brand presentation
• Assist with forecasting, scheduling, and labor management in line with business trends and sales
• Drive execution of store promotions and track progress toward goals
• Support weekly inventory audits and product ordering from Wholesale Purchasing
• Assist in reviewing and validating daily POS transactions, METRC compliance, and employee timekeeping
• Role model and reinforce outstanding customer service through real-time coaching and feedback
• Conduct regular check-ins with the Store Manager to assess performance, goals, and development opportunities
• Identify and mentor high-potential team members to support internal career advancement
• Represent the brand with integrity and professionalism, both in-store and in the community

Requirements

• · 21 years of age or older
• High school diploma or equivalent
• Proven advancement in a supervisory or leadership role
• Strong interpersonal and communication skills
• Reliable, punctual, and highly attentive to detail
• Confidence in multitasking and operating in fast-paced environments
• Ability to lead by example and coach others to succeed
• Proficient in basic computer system
• Working knowledge of POS platforms and METRC preferred
• Must have OLCC Marijuana Worker Permit to be considered for employment. (Reimbursed after completing 90 days of employment)

Preferred Qualifications

• · Minimum 2 years of fast-paced retail experience
• Previous management experience with demonstrated growth in responsibility
• Working knowledge of OLCC cannabis regulations
• Strong communication and customer service skills
• Prior cannabis product knowledge
• Previous experience with POS systems and cash handling
• Excellent organizational and time-management skills

Schedule

· Monday through Friday availability

· Weekend and holiday availability

Education

· High school diploma or equivalent (preferred)

Remote Work:

· This position is on-site only and does not offer remote work opportunities.

Teamwork:

• Assist team members with assigned tasks as needed and support department operations as directed by your manager

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts,
requirements or working conditions associated with the job. While this is intended to be an accurate
reflection of the current job, management reserves the right to revise the job or to require that other
or different tasks be performed as assigned.