Cannabis Customer Care & Education Specialist

Jushi Holdings Inc.; Tyngsborough (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid Time Off

401(k)

Job summary

A leading cannabis company in Tyngsborough, Massachusetts is seeking a Customer Care Consultant to deliver exceptional service and support to patrons. The ideal candidate will have a high school diploma, excellent multi-tasking abilities, and strong customer service skills. Responsibilities include assisting clients telephonically, maintaining store cleanliness, and leading customer tours. The role offers a competitive salary and benefits package including medical and 401(k).

Qualifications

• High School diploma or General Education Development (GED) required.
• Associate or Bachelor’s degree in any field preferred.
• Excellent computer, language and reasoning skills.
• Excellent multi-tasking skills over the phone.

Responsibilities

• Deliver exceptional customer service and educate clients.
• Provide outstanding, accurate customer service to patrons.
• Conduct customer phone support while adhering to company policy.
• Lead tours of sales floor within the store.
• Operate cash register and POS system.
• Work as part of a team to meet compliance goals.

Skills

Customer service skills

Multi-tasking

Computer skills

Language and reasoning skills

Education

High School diploma or GED

Associate or Bachelor’s degree preferred

Job description

A leading cannabis company in Tyngsborough, Massachusetts is seeking a Customer Care Consultant to deliver exceptional service and support to patrons. The ideal candidate will have a high school diploma, excellent multi-tasking abilities, and strong customer service skills. Responsibilities include assisting clients telephonically, maintaining store cleanliness, and leading customer tours. The role offers a competitive salary and benefits package including medical and 401(k).