Cannabis Budtender & Product Specialist — Customer Experience

Chalice Oregon; Bend (OR); On-site; USD 19,000 - 29,000; Full time

Job summary

The Herb Center Bend - Golden Grail Group is seeking passionate Budtenders (Product Specialists) to guide guests through their cannabis experience with knowledge and care. This on-site role emphasizes customer service, product knowledge, and compliance.

Ideal candidates are 21+, hold an OLCC Marijuana Worker Permit, and can work evenings, weekends, and some holidays. Training provided, and the team values reliability, communication, and a willingness to learn about cannabis products.

Qualifications

• Must be 21 years of age or older.
• Must possess a valid OLCC Marijuana Worker Permit.
• Reliable transportation to and from work.
• Availability to work evenings, weekends, and holidays.
• Ability to lift up to 25 lbs on a regular basis.
• Reimbursed after completing 90 days of employment.

Responsibilities

• Maintain in-depth knowledge of cannabis strains, products, consumption methods, and cannabis culture.
• Provide an inspiring, clean, and safe retail environment.
• Deliver top-tier customer service and foster a positive and compliant store atmosphere.
• Greet customers and answer incoming phone calls professionally.
• Accurately process transactions using the Point of Sale (POS) system and handle cash responsibly.
• Enter customer information into the system accurately and efficiently.
• Verify proper documentation, identification, and compliance paperwork.
• Keep the store clean, organized, and compliant with company standards.
• Represent the brand and industry with professionalism, compassion, and care.
• Perform other duties as assigned by the management team.

Skills

Customer service

Communication

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Job description

The Herb Center Bend - Golden Grail Group is seeking passionate Budtenders (Product Specialists) to guide guests through their cannabis experience with knowledge and care. This on-site role emphasizes customer service, product knowledge, and compliance.

Ideal candidates are 21+, hold an OLCC Marijuana Worker Permit, and can work evenings, weekends, and some holidays. Training provided, and the team values reliability, communication, and a willingness to learn about cannabis products.