Candy Shop Retail Staff

Honey & Rye; Minneapolis (MN); On-site; USD 17,000 - 23,000; Full time

Job summary

The Candy Shop is seeking friendly retail staff to deliver engaging customer service, maintain a clean, organized store, and process transactions accurately. You will help promote the loyalty program, stay knowledgeable about candies, allergens, and flavors, and assist with social media content to showcase new arrivals and shop highlights.

Join a welcoming team that values reliability, teamwork, and a passion for sweets, in a busy Minneapolis shop with weekend/evening shifts.

Qualifications

• Weekend and evening availability.
• Customer service experience preferred.
• Physically able to stand long periods and lift 50 lbs.
• Dependable, flexible and team-oriented.
• Shared values of authenticity, curiosity, and camaraderie.

Responsibilities

• Provide joyful and authentic customer service to guarantee a memorable experience.
• Actively engage customers in the shop's loyalty program & explain benefits.
• Maintain up-to-date knowledge of inventory, ingredients, allergens, and flavor profiles for personalized recommendations.
• Efficiently and accurately operate the POS and online ordering systems to process cash, card & digital transactions.
• Contribute to the daily maintenance of a clean, well-stocked & organized retail space.
• Assist in creating fun, engaging social media content showcasing new arrivals or shop highlights.

Skills

Customer service

Teamwork

Efficiency

Availability

Tools

POS systems

Online ordering systems

Job description

The Candy Shop retail staff are responsible foroffering engaging customer service, maintaining a well-organized and clean shop, ensuring efficient & accurate transactions, and supporting social media and loyalty program efforts.

Duties

• Provide joyful & authentic customer service to guarantee a memorable experience.
• Actively engage customers in the shop's loyalty program & explain benefits.
• Maintain an up-to-date knowledge of the candy inventory, including ingredients, allergens, and flavor profiles, to offer personalized recommendations and answer customer questions.
• Efficiently and accurately operate the point-of-sale and online ordering systems to process cash, card & digital transactions.
• Contribute to the daily maintenance of a clean, well-stocked & organized retail space.
• Assist in creating fun, engaging social media content showcasing new arrivals or shop highlights.

Requirements

• Weekend & evening availability
• Customer service experience preferred
• Ability to work efficiently
• Physically able to stand long periods of time & lift 50 lbs
• Dependable, flexible and team-oriented
• Shared values of authenticity, curiosity, and camaraderie