Candlewood Suites Washington Dulles Sterling - Front Desk Agent

Aimbridge Hospitality; Sterling (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company is seeking a Front Desk Agent for their Candlewood Suites location. The role focuses on delivering exceptional customer service while managing front desk operations. Candidates should possess strong communication skills and the ability to multitask effectively. Full-time employees enjoy a comprehensive benefits package including medical coverage and paid time off.

Benefits

Daily Pay options

Medical, Dental, and Vision coverage

Disability and Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• Hotel or related experience preferred.

Responsibilities

• Provide outstanding service with a friendly demeanor.
• Handle reservations, check-ins, and check-outs simultaneously.
• Resolve guest concerns efficiently.

Skills

Customer Service

Communication

Problem-Solving

Multitasking

Financial Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Candlewood Suites Washington Dulles Sterling - Front Desk Agent

Join to apply for the Candlewood Suites Washington Dulles Sterling - Front Desk Agent role at Aimbridge Hospitality.

About the Role

The Front Desk Agent is the key to our guest experience, combining excellent customer service with efficient front desk operations. This role involves managing guest interactions and ensuring smooth front desk functions.

Key Responsibilities

1. Customer Service Excellence: Provide outstanding service with a friendly demeanor, enhancing guest satisfaction.
2. Communication: Convey information effectively and address guest inquiries promptly.
3. Problem-Solving: Resolve guest concerns efficiently by evaluating options quickly.
4. Multitasking: Handle reservations, check-ins, and check-outs simultaneously.
5. Financial Skills: Understand and work with financial information, performing basic arithmetic.

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Benefits

Full-time employees are eligible for a benefits package including:

• Daily Pay options
• Medical, Dental, and Vision coverage
• Disability and Life Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Features

Recently renovated, our suites feature modern kitchens, spacious bathrooms, and weekly housekeeping. We offer competitive rates for longer stays.

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Industry: Hospitality