Candlewood Suites Dallas Plano East Richardson - Front Desk Agent

Aimbridge Hospitality; Plano (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short‑Term and Long‑Term Disability Income

Paid Time Off

Employee Assistance Program

401k Retirement Plan

PTO

Employee Assistance Program

401k Plan

Job summary

A leading hospitality company in Plano, Texas, is seeking a Front Desk Agent to deliver exceptional guest experiences. In this role, you'll manage check-ins, handle guest requests, and provide great customer service. Candidates should have a high school diploma and preferably have experience in a hotel setting. The position offers a competitive benefits package including medical, dental, vision coverage, and 401k retirement plan. Join a supportive work environment where your growth and success are celebrated.

Qualifications

• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide exceptional guest service and hospitality.
• Communicate effectively with guests and team members.
• Quickly resolve any issues or challenges.
• Maintain organization of reservations and check-ins.

Skills

Guest Service Superstar

Communication Champ

Quick‑Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check‑ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top‑tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick‑Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check‑ins, check‑outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Our newly renovated all‑suite hotel near charming downtown Plano offers you all the amenities and provides you with all the comforts of home. Our hotel is located on the East side of Plano, near a quaint downtown with brick‑lined streets and one‑of‑a‑kind eateries. We are conveniently located just off the President George Bush Parkway and just minutes from Richardson Telecom and Technology Corridor. Great shopping is just around the block at Firewheel Town Center and Collin Creek Mall. From performing arts to galleries of local artwork, the ArtCentre of Plano has it all. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes, so if you are looking for a place where you can grow, succeed, and belong, come join us!