Denizen Hotel - Front Desk Agent

Aimbridge Hospitality; Plano (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent to deliver warm welcomes, seamless check-ins, and memorable farewells. You are the face of the hotel, ensuring every guest feels at home while coordinating reservations and requests with precision.

Join our Denizen property at District 121 in McKinney, TX for a collaborative, guest‑focused environment. A high school diploma and familiarity with hotel software and MS Office are preferred; daily pay options and a comprehensive benefits package

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, top-tier guest service and handle inquiries.
• Communicate clearly with guests and team members.
• Think quickly to resolve issues and ensure guest satisfaction.
• Multitask with reservations, check-ins/outs, and billing tasks.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Experience in a hotel or related field preferred

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

DEN·I·ZEN: NOUN: AN INHABITANT OR OCCUPANT OF A PARTICULAR PLACE. Become a Denizen at our convenient, authentic, residential-style hotel within the vibrant and walkable. District 121 in McKinney, Texas, offering destination, dining and entertainment.. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!