Candle Studio: Guest Experience & Sales Pro

The Candle Pour; Saint Petersburg (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

The Candle Pour in St Pete is seeking a Customer Experience Associate to greet guests, guide them through the candle-making process, and contribute to daily sales goals. This role emphasizes a warm, engaging presence and a passion for delivering memorable experiences in a fast-paced studio.

Responsibilities include assisting with retail displays, supporting events, and ensuring a welcoming environment for guests from first visit to repeat visits. Flexible hours are required, including weekends.

Qualifications

• Exceptional customer service skills with a warm, engaging presence.
• Ability to multitask and stay organized in a fast-paced, high-energy environment.
• Strong verbal and written communication skills.
• Proven success in sales, hospitality, or customer-facing roles.

Responsibilities

• Greet guests and guide them through the candle-making process from fragrance selection to pouring.
• Actively contribute to daily sales goals through candle pours, product recommendations, upgrades, and add-ons.
• Assist with stocking, organizing, and maintaining retail displays and fragrance stations.
• Deliver memorable, personalized experiences that turn first-time guests into repeat customers.

Skills

Customer service

Multitasking

Communication

Sales experience

Attention to detail

Professional appearance

Dependable transportation

Education

High school diploma or equivalent

Job description

The Candle Pour in St Pete is seeking a Customer Experience Associate to greet guests, guide them through the candle-making process, and contribute to daily sales goals. This role emphasizes a warm, engaging presence and a passion for delivering memorable experiences in a fast-paced studio.

Responsibilities include assisting with retail displays, supporting events, and ensuring a welcoming environment for guests from first visit to repeat visits. Flexible hours are required, including weekends.