Candidate Experience Specialist

SupportFinity™; Nebraska; On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid holidays and sick days

Accrued vacation time

Job summary

SupportFinity™ is actively seeking a Candidate Experience Specialist in Omaha, NE. This role involves managing the hiring pipeline, scheduling orientations, and ensuring a smooth onboarding process for new hires. Strong communication and organizational skills are essential.

The successful candidate will work in a vibrant team environment, contributing to a welcoming workplace while playing a vital role in connecting great candidates with opportunities.

Qualifications

• Prior work experience in a professional administrative environment.
• Ability to handle stressful situations in a calm manner.
• Highly proficient with Microsoft Office applications.

Responsibilities

• Manage applicants in the post-offer process.
• Schedule New Employee Orientations and contact candidates.
• Update Applicant Tracking System statuses.

Skills

Strong communication skills

Organizational skills

Ability to multi-task

Proactive approach

Education

High School diploma or equivalent

College degree in business or human resources (preferred)

Tools

iCIMS

DOMO

Microsoft Office

Job description

Overview

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Now Hiring: Candidate Experience Specialist - Omaha, NE

Pay: $19.13 / hour | Schedule: Monday-Friday, 8 AM - 5 PM | In-Office | Full Benefits + Bonus Opportunity

We're looking for a high-energy, people-focused professional to join our team at Allied Universal's Omaha branch as a Candidate Experience Specialist.

If you enjoy helping others, staying organized, and playing a key role in putting great people to work - this is a rewarding, fast-paced opportunity for you.

What You'll Be Doing

• Manage the branch hiring pipeline from post-offer to onboarding
• Schedule and confirm New Employee Orientation (NEO) using iCIMS and DOMO
• Stay in contact with applicants via phone, email, and text throughout the process
• Track background check statuses, reach out to candidates, and update systems
• Support onboarding and provide clear first-day instructions to new hires
• Serve as branch receptionist, greeting visitors and supporting office operations
• Step in for the Onboarding Specialist as needed

Why This Role Matters

• You're the face of the Omaha branch for new hires
• You make sure the right people start in the right roles on time
• You help keep the hiring process smooth, organized, and personal

What You'll Need

• Strong communication skills
• A genuine passion for helping others
• Comfortable working with multiple systems and details
• Ability to stay organized and proactive in a busy office

Responsibilities

• Manage applicants in the post-offer process for an assigned area, advance applicants through the steps required for onboarding
• Schedule Onboarding and New Employee Orientation (NEO) for new applicants by reviewing completed background screening (Backgrounds Complete) and Ready for NEO statuses in the Applicant Tracking System (iCIMS) and business intelligence tool (DOMO)
• Contact candidates via phone, text, and email to confirm dates available for Orientation and send confirmation email to applicant via iCIMS
• Review DOMO and ensure applicants are moving through the statuses
  • Background Check Completed (and no driving) > Schedule for NEO
  • 3rd Party BG Check > Review BG and see if complete, Schedule for NEO if completed
  • Ready for NEO > Those who have previously been reached for NEO but haven't responded yet Outreach again
  • NEO Scheduled > Confirm with candidate their NEO arrival, ensure no further questions from candidate
  • Background Check Initiated > This candidate has not completed BG invitation, touch base and offer to help them complete it
  • Background Under Review > Has the Criminal History card been sent/completed, may need a follow up with HR or Candidate
  • Background in Process > If candidate has been in the step for a couple of days, please review BG in Sterling and see what is pending. Contact Candidate to let them know BG still in process
• Update iCIMS statuses once applicant is scheduled via person profile
• Post NEO to On-the-Job Training (OJT)
  • Provide work schedule to applicant (Are we providing any offer/schedule information at time of interview?)
  • Make contact with site manager to ensure new hire has the correct information
  • Make final contact with employee to ensure first day is completed as scheduled
• Perform the essential duties of the Onboarding Specialist in their absence

Qualifications

• High School diploma or equivalent
• Prior work experience in a professional administrative environment
• Able to focus and multi-task in a busy environment
• Ability to successfully handle stressful situations in a calm and professional manner
• Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

Preferred Qualifications

• College degree in business, human resources, or related field of study
• Human resources and/or recruiting experience
• Experience using iCIMS or other Applicant Tracking System
• Experience using WinTeam or other Human Resources Information System
• Experience using DOMO or other business intelligence tool

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k) plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.