Candidate Experience Hiring Specialist

Signature HealthCARE; Louisville (KY); On-site; USD 12,000 - 21,000; Part time

Benefits offered by this job

Medical, Dental & Vision Coverage

401(k) & Roth 401(k)

Tuition Reimbursement

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Job summary

Signature HealthCARE is seeking a part-time candidate ambassador to support post-offer onboarding for Louisville-area candidates. The role focuses on constant communication via phone, email, and text to guide candidates, coordinate references, start dates, and orientations, and partner with facility leadership to streamline processes.

Flexible schedule to align with office needs. The ideal candidate has a high school diploma or GED, strong English communication, and solid Microsoft Office

Qualifications

• High school diploma or GED required or equivalent healthcare-related work experience.
• Flexible hours may be required.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Word, Excel, PowerPoint and Outlook.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels and work well in a team.
• Customer service oriented with the ability to work under pressure.
• Strong attention to detail and organizational skills.

Responsibilities

• Be the source of constant contact and communication with all post-offer pending candidates.
• Organize and streamline the onboarding process, ensuring a pleasant candidate experience.
• Train and partner with facility leadership on processes to improve candidate experience.
• Daily communication by phone, email, and text with all post-offer pending candidates detailing steps to hire, references, start date, and orientation.
• Daily communication with all candidates on progress or delays towards hire.
• Communicate start date changes and orientation details once clear for hire.
• Partner with regional team to communicate challenges and provide solutions to improve performance.
• Identify and participate in process improvements to enhance candidate experience and workflow.

Skills

Communication

MS Office

Teamwork

Customer service

Attention to detail

Education

High school diploma or GED

Tools

MS Office Suite

Job description

Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.

We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

Overview

Looking to enhance the candidate experience? Provide one-on-one communication to navigate them through the hiring process and be their candidate ambassador from offer to start date.

PT hours - 3 days a week 8 hours a day

Must be within a communtable distance to Louisville, KY

How You Will Make a Difference

• Be the source of constant contact and communication with all post-offer pending candidates.
• Organize and streamline the onboarding process, ensuring a pleasant candidate experience.
• Train and partner with facility leadership on processes and initiatives to improve new Stakeholder experience.
• Daily communication by phone, email, and text with all post-offer pending candidates in onboarding status, detailing the steps towards hire, to include references, start date confirmations, orientation details.
• Daily communication by phone, email, and text with all candidates advising on progress or delays towards hire.
• Daily communication by phone, email, and text with all candidates once clear for hire to validate start date changes and providing details on Orientation.
• Partner with regional team as needed to communicate challenges and issues; proactively identify solutions to help improve performance and/or processes.
• Identify and participate in process improvement initiatives that improve the candidate experience, enhance workflow, and/or improve the work environment.

What You Need To Make a Difference

• High school diploma or GED required or equivalent related healthcare work experience.
• Flexible hours may be required.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.

Our exceptional Benefits Package and Signature Perks include the following and more!

Live with Purpose at Signature HealthCARE

Our exceptional benefits and Signature Perks are designed to support your health, wealth, and well-being, including:

• Medical, Dental & Vision Coverage
• First Stop Health Virtual Healthcare
• 401(k) & Roth 401(k)
• Company-Paid & Voluntary Life Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO) & Holiday Incentive Pay
• Tuition Reimbursement & Tuition Discounts with Select Universities
• Student Debt Assistance (eligible SNF RNs & LPNs)
• Uniform Allowance
• Partner Perks Discount Program
• Perfect Attendance Program
• Pay Advance & Next Day Pay
• Employee Assistance Program (EAP)
• Support Beyond Benefits with VitalLink and the Signature Inspire Foundation

At Signature HealthCARE, our team members are empowered—not just encouraged—to use their talents and abilities to solve problems.

Our culture is built on three pillars: Learning, Spirituality, and Intra-preneurship.

Each pillar has dedicated initiatives that strengthen our culture and create opportunities for growth.

Come see what the revolution is all about!

Signature HealthCARE is an Equal Opportunity/Affirmative Action Employer. We are committed to creating an inclusive workplace for all applicants and stakeholders.

Salary Range

Up to USD $19.00/Hr.