Cancer Care Navigator: Patient Advocate & Resources

University of Southern California; Los Angeles (CA); On-site; USD 54,000 - 69,000; Full time

Job summary

University of Southern California (USC) Norris Comprehensive Cancer Center seeks a Healthcare Navigator to provide patient-centered support from diagnosis through care. You will help patients and families overcome barriers, coordinate appointments, and improve communication with providers.

The role emphasizes cultural competence, collaboration with care teams, and compliance with HIPAA and USC policies on-site at the USC Health Science Campus in Los Angeles, CA.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Minimum 2 years in healthcare navigation, case management or related roles.
• Ability to work with diverse populations and languages.

Responsibilities

• Serve as primary contact for patients and caregivers through treatment and follow-up.
• Explain treatment options and connect to support services.
• Identify barriers to care and coordinate resources.
• Provide emotional support and connect to counseling and groups.
• Collaborate with clinicians and care team to ensure continuity.
• Document patient interactions and referrals accurately.
• Educate on healthcare systems, insurance and financial assistance.
• Advocate for culturally competent care and patient needs.
• Participate in outreach, education, and community engagement.
• Ensure HIPAA compliance and USC policies.

Skills

Interpersonal skills

Communication

Resourcefulness

Multilingual abilities

Education

Bachelor’s degree in Nursing, Public Health, Communications, Education, Sociology, Psychology, Social Work or related field

Tools

Canva

Endnote

MS Office

Job description

University of Southern California (USC) Norris Comprehensive Cancer Center seeks a Healthcare Navigator to provide patient-centered support from diagnosis through care. You will help patients and families overcome barriers, coordinate appointments, and improve communication with providers.

The role emphasizes cultural competence, collaboration with care teams, and compliance with HIPAA and USC policies on-site at the USC Health Science Campus in Los Angeles, CA.