Cancer Care Authorization Specialist

University of Michigan Health-West; Wyoming (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

University of Michigan Health-West seeks a Complex Authorization Coordinator for Cancer Center infusions. You will verify insurance, obtain authorizations, and determine patient cost shares for adult and pediatric services.

Responsibilities include scheduling, pre-payment collection, and collaboration with staff to improve referral operations while maintaining high-quality patient service.

Qualifications

• High school diploma or GED required.
• 3–4 years of related experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Obtain insurance approvals for infusion services for adults and pediatrics.
• Review benefit levels and determine patient cost share.
• Communicate cost share expectations and collect pre-payments.
• Verify and update patient demographics and insurance information as needed.
• Provide insurance verification for coverage changes and manage queues.
• Collaborate with team and participate in process improvement activities.
• Schedule complex infusion appointments using scheduling guidelines.

Skills

Time management

Communication skills

Customer service

Multitasking

Insurance plans knowledge

Computer skills

Education

High school diploma or GED

Tools

Microsoft Office

EMR systems

Job description

University of Michigan Health-West seeks a Complex Authorization Coordinator for Cancer Center infusions. You will verify insurance, obtain authorizations, and determine patient cost shares for adult and pediatric services.

Responsibilities include scheduling, pre-payment collection, and collaboration with staff to improve referral operations while maintaining high-quality patient service.