Campus Visit Assistant

Benlippen; Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Benlippen in Columbia, South Carolina, is seeking a Campus Visit Assistant responsible for planning and executing visits for prospective students and families. This role involves managing communications, scheduling visits, and ensuring a welcoming experience. Suitable candidates should have excellent organizational and communication skills, as well as the ability to adapt in a fast-paced environment. Experience in customer service or event coordination is preferred.

Qualifications

• Excellent organizational skills and ability to work autonomously.
• Ability to manage multiple tasks and adjust to frequent schedule changes.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Plan and execute campus visits for prospective students and families.
• Manage the visitciu inbox and Salesforce.
• Communicate with parents and students regarding scheduled visits.

Skills

Organizational skills

Communication skills

Time management

Problem-solving skills

Customer service experience

Job description

A campus visit assistant is responsible for planning, organizing, and executing campus visits for prospective students and their families, with the goal of creating a welcoming and informative experience that supports recruitment and enrollment efforts.

Responsibilities

• Manage the visitciu inbox and Salesforce
• Assist athletic director with responding to prospective athletes
• Schedule visits for the prospective student (personal. virtual, athletic recruiting days, etc.)
• Prepare packets for visits
• Communicate with parents/guardians, students, ambassadors, professors, coaches, and admissions counselors regarding scheduled visits
• Receive visitors upon arrival and remain available and responsive to their needs throughout the visit
• Send correspondence to visitors before and after visits and/or recruitment events
• Oversee daily preparation of golf carts needed for visits
• Present a welcoming face for walk-ins and other visitors
• Keep visit room stocked with snacks and merchandise
• Process inquiry pending reviews
• Assist with event set up and group visits

Qualifications

• Excellent organizational skills and ability to work autonomously
• Ability to manage multiple tasks throughout the day, adjust to frequent schedule changes, and competing priorities
• Ability to adapt in a fast-paced and people-facing environment
• Excellent communication skills, both orally and in writing.
• Time management and problem-solving skills
• Experience with the use of technology
• Strong attention to detail
• Ability to create a welcoming environment
• Relevant experience in customer service, event coordination, administrative support, or higher education may be substituted for formal education
• Candidates should be comfortable managing schedules, working with people, and using basic technology systems