Campus Support Assistant

SJC San Juan College

Aztec (NM)

On-site

USD 17,000 - 18,000

Part time

4 days ago

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Benefits offered by this job

Excellent medical & vision coverage

Paid leave and holidays

Tuition waiver

Gym membership

Library services

Employee Wellness Incentives

Educational leave

Job summary

San Juan College East Center in Aztec, NM seeks a part-time, 9-month team member to provide front-line operational support. The role focuses on facility access, safety, and welcoming services for students, faculty, staff, and visitors.

You will assist with classroom readiness, instructional materials, and basic technology troubleshooting while maintaining a clean, organized environment and reporting operational concerns to campus personnel.

Qualifications

High school diploma or equivalent required.
1–2 years experience in customer services, facility operations, educational support services, or security support.
Experience working with the public in a professional environment preferred.

Responsibilities

Greet and assist students, faculty, staff, and visitors entering the facility.
Provide access to authorized individuals conducting approved business at the center.
Monitor facility activity and ensure compliance with college policies.
Provide basic security support by observing facility conditions and reporting safety concerns.
Open and secure the facility according to procedures.
Report maintenance, custodial, safety, and repair needs.
Support classroom readiness and provide general troubleshooting for equipment.
Assist with event and meeting room preparation as assigned.

Skills

Customer service

Facility operations

Security awareness

Communication

Public interaction

Education

High school diploma or equivalent

Tools

Classroom technology

Computers & software

Job description

Compensation

$16.54 per hour, 20 hours per week. 9 month position. Located in Aztec, NM at the SJC East Center.

Compensation Type

Non-Exempt

Employment Type

Regular

Grade:

Position Summary This part-time, 9 month position is responsible for providing front-line operational support for the East Center of San Juan College. The position serves as the primary point of contact for students, faculty, staff, and approved visitors, ensuring access to the facility, supporting instructional activities, maintaining a safe and welcoming environment, and reporting facility maintenance and repair needs.

MAJOR DUTIES

Greets and assists students, faculty, staff, and visitors entering the facility.
Provides access to authorized students, faculty, community partners, and visitors conducting approved business at the center.
Monitors facility activity and helps ensure compliance with college policies and procedures.
Provides basic security support by observing facility conditions, reporting safety concerns, monitoring building access, and notifying appropriate personnel of unusual or suspicious activity.
Opens and secures the facility according to established procedures.
Reports maintenance, custodial, safety, and repair needs to the appropriate department.
Conducts routine observations of classrooms, common areas, and building grounds to identify operational concerns.
Provides basic classroom support for faculty and students, including assistance with room readiness, instructional materials, classroom technology, and general troubleshooting.
Supports students by providing information regarding facility resources, classroom locations, and available services.
Maintains college informational and promotional materials throughout the facility.
Assists with event and meeting room preparation as assigned.
Helps maintain a clean, organized, professional, and welcoming environment for all facility users.
Documents and communicates operational concerns to appropriate college personnel.
Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

Knowledge of customer service principles and practices.
Knowledge of college and department policies and procedures.
Knowledge of general building safety and security practices.
Knowledge of basic classroom technology and equipment.
Knowledge of computers and job-related software applications.
Skill in providing professional customer service.
Skill in identifying and reporting facility, safety, and maintenance concerns.
Skill in prioritizing and organizing work.
Skill in oral and written communication.
Skill in working effectively with diverse populations, including students, faculty, staff, and community members.

SUPERVISORY CONTROLS

The Director assigns work in terms of general instructions and established procedures. The supervisor reviews work through observations, reports, discussions and evaluation of results achieved.

GUIDELINES

Guidelines include college and department policies and procedures, building access protocols, safety standards and established operational practices. These guidelines are generally clear and specific, but may require some judgement to determine appropriate responses to concerns requiring escalation.

COMPLEXITY/SCOPE OF WORK

The work consists of a variety of operational support, customer service, facility monitoring, and classroom support duties. Frequent interaction with students, faculty, staff, and visitors contributes to the complexity of the position.
The purpose of this position is to support the daily operation of the East Center by providing facility access, maintaining a safe and welcoming environment, supporting instructional activities, and ensuring operational concerns are appropriately reported and addressed.

CONTACTS

Contacts are typically with co-workers, other college employees, students, and the general public. Contacts are typically to give or exchange information, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The work is typically performed while intermittently sitting, standing, stooping or walking. The employee occasionally lifts light object and uses tools or equipment requiring a high degree of dexterity. The work is typically performed in an educational facility and may require movement between classrooms, common areas, and building exterior spaces.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
One to two years of experience in customer services, facility operations, educational support services, security support or a related field.
Experience working with the public in a professional environment preferred.

The following REQUIRED documents must be submitted with application in order to be considered.

Upload all required documents under the Application Questions 2 section for "Additional Documents Required".

Cover Letter (Required)
Curriculum Vitae (CV) or Resume (Required)
List of 3 Supervisor References. (Required)
Letters of Recommendation (Optional)

EEO STATEMENT

San Juan College is dedicated to providing equal employment and educational opportunities without regard to race, color, religion, sex, national origin, disability, age, genetic, veteran's status, or on the basis of any other category protected under federal, state and local laws. San Juan College serves as a regional leader in education and provides quality education to approximately 10,000 students seeking academic credit and non-credit programs through face-to-face and online classes each year. San Juan College is proud to serve a unique and culturally diverse population.

Nestled in the northwest corner of New Mexico, Farmington is the hub of the Four Corners region and is home to the stunning main campus and four satellite centers of San Juan College. Farmington is located one hour south of Durango, Colorado, three hours northwest of Santa Fe and Albuquerque, and three hours southeast of Moab, Utah. Along with the phenomenal weather, Farmington offers over 50 beautifully maintained city parks and thousands of acres of terrain, enough to satisfy any outdoor enthusiast. Enjoy mountain biking, hiking, boating, skiing, off-roading and more, or spend time at any of our three rivers and four lakes. Farmington also boasts a superb variety of special cultural events, museums, galleries, and local theater group events year-round. Learn more about the Farmington area by clicking here.

As a Platinum Family Friendly New Mexico Business, San Juan College is dedicated to maintaining a workplace with policies that allow employees and their families to thrive. We want you to achieve a fulfilling work-life balance, build long-term financial security, and explore the beautiful natural settings around us.

Below are some of the benefits offered: