Campus Store Part-Time Associate — Customer Experience

Barnes & Noble Education, Inc.; Dearborn (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

DailyPay wage access

Sick time accrual

Employee discounts

401(k) eligibility

Valuable experience

Job summary

BARNES & NOBLE COLLEGE in Michigan is seeking a Part-Time Campus Store Team Member to deliver an exceptional retail experience while supporting daily operations. You’ll greet customers, help locate materials, operate the POS, and keep the floor organized and stocked.

This role emphasizes teamwork, reliability, and adaptability in a fast-paced campus store. You’ll join a team committed to education, with benefits like DailyPay, sick time, employee discounts, and 401(k) eligibility after hours.

Qualifications

• Must be at least 18 years of age.
• Previous retail or customer service experience preferred.
• Passion for delivering exceptional customer service and creating a positive shopping experience.
• Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.
• Basic math, keyboarding, and data entry skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast-paced retail environment.
• Dependable, self-motivated, and able to work both independently and as part of a collaborative team.
• Ability to work a flexible schedule year-round, including evenings, weekends, holidays, and peak business periods, based on business needs.

Responsibilities

• Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.
• Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.
• Operate the point-of-sale system to accurately process transactions, including cash, credit, and financial aid purchases.
• Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.
• Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer-ready.
• Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.
• Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast-paced retail environment.
• Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

BARNES & NOBLE COLLEGE in Michigan is seeking a Part-Time Campus Store Team Member to deliver an exceptional retail experience while supporting daily operations. You’ll greet customers, help locate materials, operate the POS, and keep the floor organized and stocked.

This role emphasizes teamwork, reliability, and adaptability in a fast-paced campus store. You’ll join a team committed to education, with benefits like DailyPay, sick time, employee discounts, and 401(k) eligibility after hours.