Campus Safety Coordinator

Memphis Goodwill, Inc.; Memphis, Northern (TN, KY); Hybrid; USD 15,000 - 18,000; Full time

Job summary

Memphis Goodwill, Inc. is seeking a Campus Safety Coordinator to supervise safety operations at The Excel Center in Memphis.

You will lead visitor management, access control, and emergency response to maintain a secure, welcoming environment for students, staff, and guests. As daily point of contact with campus leadership and security vendors, you will ensure procedures are followed, coordinate paid security staff, and support safe campus culture.

Qualifications

• High school diploma or equivalent.
• Experience in security, school safety, law enforcement, or related field.
• Ability to stay calm under stress.
• Strong communication and de-escalation skills.
• Ability to work with adult students, staff, visitors, and community.
• Basic computer skills and knowledge of security systems.
• Ability to stand, walk, and move throughout the building.
• Ability to maintain confidentiality.

Responsibilities

• Oversee visitor check-in/out and access procedures.
• Monitor student safety and security across campus.
• Support staff safety and door/badge/security protocols.
• Direct contracted security staff daily and for events.
• Monitor building entrances and access-controlled doors.
• Assist with emergency drills and response.
• Complete incident reports and communicate trends to leadership.

Skills

Communication skills

De-escalation

Security awareness

Facilities operations

Calm under pressure

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Campus Safety Coordinator

Full Time Memphis, TN, US

Salary Range: $15.00 To $18.00 Annually

JOB DESCRIPTION

Job Title

Campus Safety Coordinator

Department

Facilities

Director of Facilities and Security

Status

Exempt

Mission Contribution:

To help drive Memphis Goodwill Excel Centers (GEC) by helping maintain a safe, welcoming, and secure environment for students, staff, visitors, and guests at The Excel Center. This person serves as the daily point of contact for campus safety and security operations, including visitor management, student and staff safety, access control, emergency response support, and coordination of paid security staff.

Function:

The Campus Safety Coordinator works closely with campus leadership, facilities, front office staff, security vendors, and Goodwill leadership to make sure safety and security procedures are followed consistently and that concerns are addressed quickly and professionally.

Visitor Safety and Security

• Monitor and support the visitor check-in and check-out process.
• Ensure all visitors follow campus entry procedures, including identification, sign-in, badges, and escort requirements when needed.
• Help prevent unauthorized access to the building.
• Respond to concerns involving visitors, vendors, or guests on campus.
• Support front office staff during busy arrival, dismissal, or high-traffic times.

Student Safety and Security

• Help maintain a safe and orderly environment for students throughout the school day.
• Monitor common areas, entrances, exits, hallways, parking lots, and other assigned areas.
• Support campus leadership with student behavior concerns, conflicts, or safety issues.
• Assist with de-escalation when student incidents occur.
• Document and report student safety or security concerns according to school procedures.
• Maintain a visible and professional presence that supports a positive and safe school culture.

Staff Safety and Security

• Support staff safety by responding to concerns, escort requests, or building access issues.
• Help ensure staff members are following safety and security procedures related to doors, badges, keys, visitor access, and emergency protocols.
• Communicate security updates or concerns to campus leadership and facilities leadership.
• Serve as a point of contact for staff when immediate safety or security support is needed.

Coordination of Paid Security Staff

• Provide daily direction and support to contracted or paid security staff assigned to The Excel Center.
• Ensure security staff understand their posts, responsibilities, schedules, and expectations.
• Monitor the performance, presence, and professionalism of assigned security personnel.
• Communicate staffing concerns, coverage gaps, or performance issues to the appropriate supervisor or vendor contact.
• Help coordinate security coverage for special events, meetings, testing days, graduations, or other campus activities.

Building Safety and Access Control

• Monitor building entrances, exits, and access-controlled doors.
• Check that doors are secured and not propped open.
• Report access control, camera, alarm, lock, or door issues to facilities leadership.
• Assist with daily opening, closing, and building safety checks as assigned.
• Support the proper use of security systems, including cameras, access control, visitor management systems, and radios.

Emergency Preparedness and Response

• Support campus leadership during emergency situations, drills, lockdowns, evacuations, medical incidents, and severe weather events.
• Assist with emergency communication and crowd movement during drills or actual events.
• Help ensure emergency procedures are followed by students, staff, visitors, and security personnel.
• Report safety hazards, suspicious activity, or emergency concerns immediately.
• Participate in safety team meetings, training, and after-action reviews as needed.

Documentation and Communication

• Complete incident reports and security logs accurately and promptly.
• Communicate daily concerns, incidents, or trends to campus leadership and facilities leadership.
• Maintain confidentiality when handling student, staff, visitor, or incident information.
• Provide clear, professional communication with students, staff, visitors, vendors, and law enforcement when needed.

Qualifications:

Required

• High school diploma or equivalent.
• Prior experience in security, school safety, law enforcement, military service, facilities operations, or a related field.
• Ability to remain calm and professional during stressful situations.
• Strong communication and de-escalation skills.
• Ability to work respectfully with adult students, staff, visitors, and community members.
• Basic computer skills and ability to use security-related systems.
• Ability to stand, walk, and move throughout the building for extended periods.
• Ability to maintain confidentiality and follow established procedures.

Preferred

• Experience working in a school, nonprofit, workforce development, or adult education setting.
• Experience supervising, coordinating, or providing direction to security staff.
• Training in CPR, first aid, crisis response, de-escalation, or emergency management.
• Familiarity with camera systems, access control systems, visitor management systems, radios, and incident reporting .

I have read this job description and CPFs, reviewed them with my team leader, and understand what is required of me. Signatures:

Team Member (print/sign):________________/____________________ Date:______________