Campus Safety & Community Support Officer

Minneapolis College of Art and Design (MCAD); Minneapolis (MN); On-site; USD 22,730 - 32,373; Full time

Job summary

MCAD is seeking a Campus Safety Officer to maintain a safe and secure campus while delivering high levels of customer service. The role is full-time, non-exempt, $20.00 hourly, and reports to the Campus Safety Supervisor.

Responsibilities include patrols, emergency response, incident reporting, and enforcing parking rules, with mandatory background checks and coordination across departments. Requirements include a high school diploma or equivalent (associate or bachelor's preferred), valid

Qualifications

• High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Valid driver’s license required.
• First Aid and CPR certification strongly preferred.
• Training in de-escalation, self-defense, security and/or police training, preferred.
• General security experience, particularly in a college environment, preferred.
• General customer service experience, strongly preferred.
• Proficiency with Microsoft Office Suite (Excel and Word) or equivalent software experience, required.
• Demonstrated understanding of law enforcement and the key issues that impact a security officer, strongly preferred.
• Demonstrated ability to prioritize when dealing with multiple high-priority situations, strongly preferred.
• Demonstrated ability to facilitate communication and collaborate across departments, strongly preferred.

Responsibilities

• Provides customer service-oriented campus safety support and builds professional relationships with MCAD community members.
• Communicates with community members and campus visitors by phone, email, or in person; responds to questions and concerns with professionalism.
• Patrols campus buildings and surrounding areas; reports incidents and irregularities.
• Responds to emergencies with tact, diplomacy, and sound judgment to restore calm.
• Monitors Campus Safety systems and escalates as needed.
• Prepares precise incident reports on appropriate forms and secures lost and found items.
• Enforces MCAD parking rules and other campus regulations.
• Supports MCAD’s vision, mission, and values; fosters inclusivity.

Job description

MCAD is seeking a Campus Safety Officer to maintain a safe and secure campus while delivering high levels of customer service. The role is full-time, non-exempt, $20.00 hourly, and reports to the Campus Safety Supervisor.

Responsibilities include patrols, emergency response, incident reporting, and enforcing parking rules, with mandatory background checks and coordination across departments. Requirements include a high school diploma or equivalent (associate or bachelor's preferred), valid