Campus Safety Ambassador

Cleveland State University; Cleveland (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Cleveland State University is seekingPart-time Campus Safety Ambassadors within the CSU Police Department. This role provides vehicle safety escorts seven days a week to campus locations and student housing, with a schedule that includes evenings and weekends.

The position requires walking rounds, flexibility for emergencies, and strong customer service skills. Ideal candidates have a high school diploma or GED, a valid driver’s license, and the ability to interact well with diverse campus

Qualifications

• High school diploma, GED or state recognized equivalent.
• Valid driver’s license and ability to establish and maintain driver eligibility under CSU’s Driving and Motor Vehicle Policy.
• Must be able to walk for extended periods and perform rounds in various conditions.

Responsibilities

• Provide campus vehicle Viking Safety Escorts seven days a week for CSU on-campus and nearby housing locations.
• Maintain a visible safety presence and deliver excellent customer service to the campus community.
• Perform safety rounds and incident reporting as assigned by CSU Dispatch.
• Support campus safety initiatives and participate in events as needed.

Skills

Customer focus

Interpersonal skills

Verbal communication

Written communication

Punctuality

Team player

Education

High school diploma or GED

Job description

Cleveland State University
Engaged Learning

Cleveland State University ( CSU ), located in the heart of downtown Cleveland and proudly serving the region for over 50 years, is home to a vibrant community of over 14,000 students and approximately 1,500 faculty and staff members. CSU aims to empower students, create knowledge, engage communities, and shape our world—values that are fully embraced by the CSU Police Department in its approach to campus safety and service.

Campus Safety Ambassadors are staff members in the CSU Police Department that provide vehicle Viking Safety Escorts by vehicle on CSU’s campus. Viking Safety Escorts are provided seven (7) days a week for on-campus and nearby off-campus student housing locations only. Part-time Campus Safety Ambassadors must have the ability to work a consistent schedule that includes hours between 4:00pm and 11:00pm Monday through Friday and between 7:00am and 11:00pm Saturday and Sunday.
Whether you’re looking to join our department, partner with us, or simply learn more, the CSU Police Department welcomes you to connect, collaborate, and help us build a safer, stronger Cleveland. Visit the CSU Police Department webpage. Follow CSUPD on Instagram and CSU Police Department on Facebook

Provides safety escort services to and from campus locations and participates in campus events. Maintains vigilance of escalating issues and contacts Cleveland State University ( CSU ) Dispatch. Provides visible non-enforcement safety presence and excellent customer services to the campus community. Performs other functionally related duties as assigned.

Minimum Qualifications

• High school diploma, GED or state recognized equivalent.
• Community service or similar experience which involved interacting and engaging with people.
• Valid driver’s license and ability to establish and maintain driver eligibility under CSU’s Driving and Motor Vehicle Policy.
• Must be able to walk for extended periods throughout the shift, including during inclement weather and across various terrains, as part of routine rounds and safety inspections.
• This position is classified as essential, meaning that the employee will be required to report to work during emergency situations, inclement weather, or other unforeseen circumstances that disrupt normal operations. Flexibility and the ability to work outside of regular hours, including evenings, weekends, and holidays, may be required as needed to ensure continuity of business operations.

Preferred Qualifications

• Experience in higher education setting.

Knowledge, Skills, and Abilities (KSAs)

• Excellent interpersonal skills including a “Customer Focus” attitude and delivery, ability to work as an individual contributor and an effective team member.
• Ability to walk and drive across campus year-round.
• Effective verbal and written communication skills including ability to communicate effectively with individuals of various backgrounds and education levels.
• Ability to be dependable and punctual in reporting to work as scheduled.
• Proficient in use of digital and mobile (i.e. phone or tablet) email and messaging.

Requisition Number

Requisition Number PT0703956S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting