Campus Retail Lead: Student Team Coach

University of California - Merced; Merced (CA); On-site; USD 35,817 - 41,328; Full time

Job summary

University of California - Merced is seeking a Retail Lead to oversee a team of student employees across campus locations. You will support management in enforcing policies, supervise customer service, transactions, stocking, and training while utilizing university vehicles for location coverage.

The role requires 40-hour weeks, weekend/evening availability, and ServSafe certification within 90 days. This on-campus position emphasizes safety, accuracy in cash handling, and inventory control.

Qualifications

• High school diploma or equivalent.
• 3 years of relevant experience.
• Experience leading teams.
• Must be able to work a 40-hour work week with weekends/evenings.
• Ability to communicate effectively with a diverse group of people.
• Ability to read, write, and follow oral and written instructions in English.
• Ability to accurately handle money.
• Ability to handle checks and complete credit card transactions.
• Experience food preparation and general maintenance of a kitchen or dining area.
• Ability to perform basic mathematical equations.
• Legible handwriting and proficiency with computers.
• Higher education food service experience (preferred).
• Prior cashiering experience (preferred).
• Prior merchandising experience (preferred).
• Cafe experience/Barista experience (preferred).
• Must be ServSafe certified within 90 days of employment (required).

Responsibilities

• Operational Coverage: ensure policy adherence, manage staffing and attendance, maintain stock levels, provide customer service, and coordinate across locations.
• Food and Workplace Safety: maintain temperature logs, sanitize surfaces, monitor quality of perishable items, enforce hygiene, keep logs.
• Training & Oversight: lead student staff, manage training program, assign tasks, oversee opening/closing checklists, review shipments and quality, promote safety.

Skills

Team leadership

Effective communication

Cash handling

Food service basics

English literacy

Math skills

Computer proficiency

Cashier experience

Merchandising experience

Cafe/barista experience

ServSafe certified

Education

High school diploma or equivalent

Tools

POS system

Job description

University of California - Merced is seeking a Retail Lead to oversee a team of student employees across campus locations. You will support management in enforcing policies, supervise customer service, transactions, stocking, and training while utilizing university vehicles for location coverage.

The role requires 40-hour weeks, weekend/evening availability, and ServSafe certification within 90 days. This on-campus position emphasizes safety, accuracy in cash handling, and inventory control.