Campus Reliability SRE & Incident Commander

Socket.dev; Southaven (MS); On-site; USD 120,000 - 190,000; Full time

Job summary

SpaceXAI is seeking a Site Reliability Engineer focused on campus reliability to design guardrails across compute, network, storage, power and cooling, and to lead calm incident response across the Memphis/Southaven data center campus.

You will own monitoring architecture, run blameless postmortems, define error budgets, and coordinate with NOC and facilities teams to shrink incident impact.

Qualifications

• Bachelor's degree in Systems Engineering, CS, EE, or related field or equivalent experience.
• 5+ years in site reliability, systems engineering, or large-scale ops, preferably HPC/data centers.
• Proven large-scale incident command experience and calm leadership.
• Monitoring and observability design at fleet or campus scale.
• Experience across at least two of compute, network, storage, power, and cooling.
• Experience writing and operating playbooks with 24/7 ops or NOC.
• Scripting in Python or Bash; knowledge of at least one systems language.

Responsibilities

• Own monitoring architecture and signal quality; drive suppression and redesign.
• Provide SEV command support and bridge coordination with the NOC.
• Run blameless postmortems and drive corrective actions to closure.
• Lead cross-functional reliability projects across compute, network, storage, and facilities.
• Build and maintain runbooks, run game days, and update cross-discipline maps.
• Define error budgets and availability objectives at campus/service boundaries.
• Participate in on-call rotations and incident response for SEV-class events in Memphis/Southaven data center.

Skills

Monitoring design

Incident command

Observability

Scripting

Cross-functional collaboration

Communication

Education

Bachelor's degree in Systems Engineering, Computer Science, Electrical Engineering, or related field

Tools

Python

Bash

C/C++

Job description

SpaceXAI is seeking a Site Reliability Engineer focused on campus reliability to design guardrails across compute, network, storage, power and cooling, and to lead calm incident response across the Memphis/Southaven data center campus.

You will own monitoring architecture, run blameless postmortems, define error budgets, and coordinate with NOC and facilities teams to shrink incident impact.