Campus Public Safety Dispatcher

University of Colorado Colorado Springs; Colorado Springs (CO); Sur place; USD 51 000 - 58 000; Plein temps

Avantages offerts par ce poste

Generous time off

Health coverage

Retirement benefits

Tuition/education benefits

Wellness programs

Résumé du poste

University of Colorado Colorado Springs seeks a Police Communications Technician to join the Public Safety team. This role handles emergency and non-emergency calls, dispatches police, fire, and other services, and maintains secure records to support safety operations.

Applicants should have a high school diploma or GED and may need to obtain key certifications within set timeframes. Experience in public safety and bilingual Spanish skills are preferred.

Qualifications

• High school diploma or GED required.
• Must obtain certifications within designated timeframes after hire: NCIC/CCIC, CBI, FEMA IS-100, IS-200, IS-700, and Notary Public.
• Experience in a public safety or emergency communications setting is preferred.
• Bilingual (Spanish) preferred.
• CJIS, CAD, and NCIC/CCIC knowledge is highly advantageous.

Responsabilités

• Answer and process all incoming emergency and non-emergency calls; interview callers to gather essential information and determine response level.
• Dispatch appropriate services using a Computer Aided Dispatching (CAD) system.
• Monitor and communicate via multi-channel police radio systems; relay instructions and status updates to field units.
• Track and document unit activity, incident status, personnel location and deployment using CAD.
• Coordinate responses and communicate with other law enforcement agencies, university departments, external service providers, and mutual aid partners.
• Retrieve, enter, audit, and secure sensitive information in CJIS databases.
• Maintain proper documentation and security of confidential police and criminal justice records.
• Conduct background checks for law enforcement use and ensure lawful release of police records.
• Perform administrative and clerical tasks including filing, data entry, record retrieval, and equipment checks.

Connaissances

Verbal communication

Bilingual (Spanish)

Calm under pressure

Attention to detail

Formation

High school diploma or GED

Outils

CAD system

CJIS knowledge

NCIC/CCIC familiarity

Notary Public (cert)

Description du poste

University of Colorado Colorado Springs seeks a Police Communications Technician to join the Public Safety team. This role handles emergency and non-emergency calls, dispatches police, fire, and other services, and maintains secure records to support safety operations.

Applicants should have a high school diploma or GED and may need to obtain key certifications within set timeframes. Experience in public safety and bilingual Spanish skills are preferred.