Campus Postal & Print Center Assistant

Inside Higher Ed; Naperville (IL); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

All-inclusive medical, dental, and vision group insurance

Employee assistance plan resources

Tuition waiver for full-time employees, spouse, and dependent children

Generous paid time off plans

Job summary

A prominent educational institution in Naperville, Illinois, is seeking a Campus Postal & Print Center Assistant to manage mailroom and print shop operations. This role includes coordinating mail deliveries, processing shipments, and operating duplicating equipment. The ideal candidate has strong organizational skills, and knowledge of postal services, along with experience in an office environment. Flexible scheduling is available with a commitment of about 20 hours per week.

Qualifications

• Ability to apply postal rates and regulations for cost minimization.
• Strong skills in organization and task prioritization.
• Experience with mail management systems is a plus.

Responsibilities

• Coordinate daily mail and package pick-up and delivery.
• Sort incoming mail for faculty, staff, or students.
• Operate high-volume duplicating equipment.

Skills

Postal and Shipping Knowledge

Organization and Time Management

Technology Proficiency

Mathematical and Record-Keeping Skills

Equipment Operation

Communication Skills

Customer Service

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Campus Postal & Print Center Assistant

The Mailroom and Print Shop Assistant supports the College’s mailroom and print shop operations by ensuring efficient handling of incoming and outgoing mail, as well as assisting with high-volume printing and copying tasks. This position plays a critical role in processing time-sensitive materials, managing large print jobs, and maintaining accurate records for postage and service costs.

The preferred schedule for this position is Monday through Friday, 8:00 a.m.–12:00 p.m. (approximately 20 hours per week). While this standard schedule is ideal, occasional adjustments may be needed to accommodate departmental needs. Some flexibility is available, though shifts are generally structured in 4-hour blocks across five days per week.

Responsibilities

• Mailroom Operations: Coordinate and conduct the daily pick-up and delivery of mail and packages across campus, utilizing a College vehicle.
• Sort incoming mail and packages, identifying whether they are for faculty, staff, or students, and deliver or file them in the appropriate locations.
• Process routine and special mailings, including bulk mail, ensuring proper preparation (e.g., registered or certified mail).
• Complete necessary USPS forms, calculate postage based on size, weight, and automation compatibility, and deliver mail to the post office.
• Process and package items for shipping with alternative carriers (UPS, FedEx, etc.), ensuring proper documentation and charges.
• Maintain accurate records for tracking postage and shipping costs, and periodically forward this information to the Business Office for billing.
• Replenish postage meters and process USPS credit requests for errors and prepaid return envelopes.
• Ensure timely payment of USPS annual fees and postage-related expenses through the College’s purchasing system.

• Print Shop Support: Operate high-volume duplicating equipment and perform associated tasks such as copying, binding, laminating, and poster making.
• Perform regular checks to ensure convenience copiers are functioning properly and conduct minor repairs such as clearing paper jams.
• Maintain records for copier usage and supply inventory, calculating job charges and ensuring accurate billing.
• Respond to service calls and coordinate customer requests for print jobs, ensuring quality and timely completion.
• Deliver completed print jobs to designated locations on campus.
• Maintain cleanliness and organization of the print shop and copier areas, ensuring they are stocked and operational.

• Other Duties: Assist the manager in supervising student workers, ensuring they stay on task and have sufficient work to complete.
• Assist with filing and archiving documents as required.
• Perform miscellaneous duties as assigned by the supervisor, including assisting with print shop tasks during busy periods.

Provide additional assistance in the print shop during peak periods.

Required Knowledge, Skills And Abilities

• Postal and Shipping Knowledge: Knowledge of postal rates, regulations, and procedures for alternative delivery services. Ability to apply this knowledge to minimize costs while ensuring timely and accurate delivery (e.g., registered and certified mail).
• Organization and Time Management: Strong organizational skills, attention to detail, and the ability to prioritize and manage a high volume of tasks with minimal supervision.
• Technology Proficiency: Experience with Microsoft Word, Excel, PowerPoint, email systems, and basic office equipment. Familiarity with mail management systems and technologies is a plus.
• Mathematical and Record-Keeping Skills: Ability to calculate postage charges based on variables such as size, weight, and delivery method. Proficient in maintaining detailed records, verifying data, and compiling reports for billing and departmental charges.
• Equipment Operation: Ability to safely and efficiently operate a variety of equipment, including postage meters, bindery machines, copiers, paper cutters, shrink-wrap machines, and scales.
• Physical Requirements: Ability to lift and move packages, mail sacks, and other materials up to 50 pounds. Must be capable of standing for extended periods and navigating various work areas.
• Communication Skills: Strong verbal and written communication skills to interact effectively with both internal and external stakeholders, including faculty, staff, students, and postal service employees, often under tight deadlines.
• Customer Service: Ability to represent the College positively when interacting with the campus community and external vendors, ensuring a professional and helpful demeanor at all times.
• Adaptability: Ability to learn quickly and contribute positively to the College’s operations, culture, and mission.

Education/Training

High school diploma or equivalent required.

Experience

Minimum of two years’ experience in a computerized office environment, with a focus on word processing, database management, and spreadsheets. Experience with postal services and regulations is highly preferred. Prior experience in a print shop or mailroom environment is beneficial but not required.

Licenses Or Certifications

Valid driver’s license and acceptable driving record is required.

Is This a Temporary Position?

No

Employment Conditions

An offer of employment is contingent upon successful completion of the College’s background screening process.

Number Of Vacancies

1

EEO Statement

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.

Open Until Filled

Yes

Benefits

• All-inclusive medical, dental and vision group insurance
• Health and dependent care savings plans
• Employer-paid life, AD&D and disability group insurance
• 403(b) retirement plan with employer contributions
• Employee assistance plan resources
• Tuition waiver for full-time employees, spouse and dependent children
• Generous paid time off plans, including 3 weeks vacation to start
• 15 paid holidays per year, including 5 days during NCC Winter Break
• Free access to campus health center, fitness and athletic facilities, and library
• Employee discount program